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Publications (6 of 6) Show all publications
Rolfö, L. & Eklund, J. (2019). A proposed methods framework and a pilot intervention for workplace design. In: 20th Congress of the International Ergonomics Association, IEA 2018: . Paper presented at 20th Congress of the International Ergonomics Association, IEA 2018, Florence, Italy, 26 August 2018 through 30 August 2018 (pp. 356-365). Springer, 824
Open this publication in new window or tab >>A proposed methods framework and a pilot intervention for workplace design
2019 (English)In: 20th Congress of the International Ergonomics Association, IEA 2018, Springer, 2019, Vol. 824, p. 356-365Conference paper, Published paper (Refereed)
Abstract [en]

The workspace design process offers opportunities for significant improvements of work environments at low costs. However, work environment experts and Occupational Health Services (OHS) personnel are not seen as natural partners, inhibiting their chances of getting experience. This paper reports results from a national pilot intervention project comprised of a methods framework and a course. The aim of the intervention was to teach these professionals reliable, cost-effective and feasible methods for conducting workplace design projects. The intervention also aimed to increase employee participation in workplace design processes and thereby achieve better impact in these cases. Methods were taught to 56 work environment experts, also creating incentives for them to practice this knowledge. These experts were given incentives to contact and offer their client organizations services for planning new work environments. In the long term, the competence within the field of workplace design on a national level hopefully will be improved.

Place, publisher, year, edition, pages
Springer, 2019
Series
Advances in Intelligent Systems and Computing, ISSN 2194-5357 ; 824
Keywords
Ergonomists, Office planning, Participatory design
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:kth:diva-234083 (URN)10.1007/978-3-319-96071-5_38 (DOI)000473061800027 ()2-s2.0-85052337012 (Scopus ID)9783319960708 (ISBN)
Conference
20th Congress of the International Ergonomics Association, IEA 2018, Florence, Italy, 26 August 2018 through 30 August 2018
Note

QC 20180905

Available from: 2018-09-05 Created: 2018-09-05 Last updated: 2019-07-29Bibliographically approved
Babapour, M. & Rolfö, L. (2018). Policies in Activity-based Flexible Offices: ‘I am sloppy with clean-desking. We don’t really know the rules.’. Ergonomics
Open this publication in new window or tab >>Policies in Activity-based Flexible Offices: ‘I am sloppy with clean-desking. We don’t really know the rules.’
2018 (English)In: Ergonomics, ISSN 0014-0139, E-ISSN 1366-5847Article in journal (Refereed) Epub ahead of print
Abstract [en]

Activity-based Flexible Offices (A-FOs) are offices with unassigned desks that provide a variety of workspaces. This paper presents desk-sharing and speech rules identified in A-FOs in four Swedish organisations, the emergence of and compliance with these rules, and their consequences for work conditions. Data collection involved 105 semi-structured interviews, document analyses, and observations. The identified rules were: (1) to remove belongings, (2) temporal restrictions on using the same workstations, (3) temporal restrictions on using scarce zones, (4) restrictions on verbal interactions, and (5) restrictions on phone conversations. The cases with extensive user involvement in their planning process had explicit unambiguous rules. A better compliance with rules occurred when (i) the employees were well-prepared and had a unified understanding regarding how and why to follow the rules, (ii) the rules were explicitly communicated and were regarded as easy to follow, and (iii) following the rules facilitated work and improved work conditions.

Place, publisher, year, edition, pages
Taylor & Francis, 2018
Keywords
Activity-based Working (ABW), desk-sharing and speech policies, planning process, work conditions, work environment design
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:kth:diva-239408 (URN)10.1080/00140139.2018.1516805 (DOI)000465175500001 ()
Funder
AFA Insurance, 130200
Note

QC 20181122

Available from: 2018-11-22 Created: 2018-11-22 Last updated: 2020-02-19Bibliographically approved
Rolfö, L., Eliasson, K. & Eklund, J. (2017). An activity-based flex office: Planning processes and outcomes. In: 48th Annual Conference of the Association of Canadian Ergonomists: 12th International Symposium on Human Factors in Organizational Design and Management. Paper presented at ACE-ODAM; Banff, Alberta, Canada, July 31-August 3, 2017 (pp. 330-338). Banff, Alberta, Canada
Open this publication in new window or tab >>An activity-based flex office: Planning processes and outcomes
2017 (English)In: 48th Annual Conference of the Association of Canadian Ergonomists: 12th International Symposium on Human Factors in Organizational Design and Management, Banff, Alberta, Canada, 2017, p. 330-338Conference paper, Published paper (Refereed)
Abstract [en]

This longitudinal case study addresses activities used in the planning process of a new activity based flex office (A-FO), and addresses results after the relocation. The results show that several activities were used to involve employees in the planning process. Employee satisfaction and perceived performance were rated in more positive terms after the relocation than before. The company’s process can be considered as a good example of planning and design processes.

Abstract [fr]

Cette étude de cas longitudinale porte sur les activités utilisées dans le processus de planification d'un nouveau bureau flexible basé sur les 'activités et aborde les résultats après le déménagement. Les résultats montrent que plusieurs activités ont été utilisées pour faire participer les employés au processus de planification. La satisfaction des employés et le rendement perçu ont été évalués comme étant plus positifs après le déménagement qu’avant ce dernier. On peut dire que le processus de l'entreprise reflète un bon exemple de planification et de processus de conception.

Place, publisher, year, edition, pages
Banff, Alberta, Canada: , 2017
Keywords
Activity-based office, design, employee involvement, satisfaction, perceived performance.
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:kth:diva-213024 (URN)
Conference
ACE-ODAM; Banff, Alberta, Canada, July 31-August 3, 2017
Projects
Projektering och planering av nya arbetsmiljöer
Funder
AFA Insurance, 130200
Note

QC 20170907

Available from: 2017-08-28 Created: 2017-08-28 Last updated: 2017-09-07Bibliographically approved
Rolfö, L., Jahncke, H. & Eklund, J. (2017). Perceptions of performance and satisfaction after relocation to an activity-based office. Ergonomics
Open this publication in new window or tab >>Perceptions of performance and satisfaction after relocation to an activity-based office
2017 (English)In: Ergonomics, ISSN 0014-0139, E-ISSN 1366-5847Article in journal (Refereed) Published
Abstract [en]

Many companies move from open-plan offices (OPO) to activity-based workplaces (ABWs). However, few studies examine the benefits and drawbacks following such a change. The aim of this study was to explore how physical conditions, office use, communication, privacy, territoriality, satisfaction and perceived performance change following a company’s relocation from an OPO to an ABW. A mixed methods approach included pre- and post-relocation questionnaires and post-relocation focus groups, individual interviews and observations. The questionnaires enabled comparisons over time (n = 34) and broader analyses based on retrospective ratings of perceived change (n = 66). Results showed that satisfaction with auditory privacy, background noise, air quality, outdoor view and aesthetics increased significantly after relocation. Negative outcomes, such as lack of communication within teams, were perceived as being due to the high people-to-workstation ratio and lack of rules. Overall satisfaction with the physical work environment increased in the ABW compared to the OPO. Perceived performance did not change significantly.

Practitioner Summary: Activity-based workplaces (ABWs) are commonly implemented although their effects on performance and well-being are unclear. This case study gives advice to stakeholders involved in office planning. Despite shortcomings with the people-to-workstation ratio and rules, employees showed improved satisfaction with auditory privacy and aesthetics in the ABW compared with the previous open-plan office.

Keywords
Flex office, office planning, privacy, communication, noise
National Category
Occupational Health and Environmental Health
Identifiers
urn:nbn:se:kth:diva-220445 (URN)10.1080/00140139.2017.1398844 (DOI)000427848800003 ()2-s2.0-85034248562 (Scopus ID)
Funder
AFA Insurance, 2014/1180-31
Note

QC 20171221

Available from: 2017-12-20 Created: 2017-12-20 Last updated: 2018-11-22Bibliographically approved
Rolfö, L. & Babapour Chafi, M. (2017). Policies for sharing workspaces in activity-based flex offices. In: 48th Annual Conference of the Association of Canadian Ergonomists: 12th International Symposium on Human Factors in Organizational Design and Management. Paper presented at ACE-ODAM, Banff, Alberta, Canada, July 31-August 3, 2017 (pp. 339-344). Banff, Alberta, Canada
Open this publication in new window or tab >>Policies for sharing workspaces in activity-based flex offices
2017 (English)In: 48th Annual Conference of the Association of Canadian Ergonomists: 12th International Symposium on Human Factors in Organizational Design and Management, Banff, Alberta, Canada, 2017, p. 339-344Conference paper, Published paper (Refereed)
Abstract [en]

This longitudinal case study addresses activities used in the planning process of a new activity based flex office (A-FO), and addresses results after the relocation. The results show that several activities were used to involve employees in the planning process. Employee satisfaction and perceived performance were rated in more positive terms after the relocation than before. The company’s process can be considered as a good example of planning and design processes.

Abstract [fr]

Cette étude de cas longitudinale porte sur les activités utilisées dans le processus de planification d'un nouveau bureau flexible basé sur les 'activités et aborde les résultats après le déménagement. Les résultats montrent que plusieurs activités ont été utilisées pour faire participer les employés au processus de planification. La satisfaction des employés et le rendement perçu ont été évalués comme étant plus positifs après le déménagement qu’avant ce dernier. On peut dire que le processus de l'entreprise reflète un bon exemple de planification et de processus de conception.

Place, publisher, year, edition, pages
Banff, Alberta, Canada: , 2017
Keywords
Activity-based office, design, employee involvement, satisfaction, perceived performance
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Technology and Health
Identifiers
urn:nbn:se:kth:diva-213027 (URN)
Conference
ACE-ODAM, Banff, Alberta, Canada, July 31-August 3, 2017
Projects
Projektering och planering av nya arbetsmiljöer
Funder
AFA Insurance, 130200
Note

QC 20170907

Available from: 2017-08-28 Created: 2017-08-28 Last updated: 2017-09-07Bibliographically approved
Rolfö, L. & Eklund, J. (2015). Examining Office Type Preference. In: Knut Inge Fostervold, Svein Åge Kjøs Johnsen, Leif Rydstedt, Reidulf G. Watten (Ed.), Creating Sustainable Work-environments: Proceedings of NES2015 Nordic Ergonomics Society 47th Annual Conference 01 –04 November 2015, Lillehammer, Norway. Paper presented at Nordic Ergonomics Society 47th Annual Conference, Lillehammer, Norway (pp. A1-10-A1-14). Lysaker
Open this publication in new window or tab >>Examining Office Type Preference
2015 (English)In: Creating Sustainable Work-environments: Proceedings of NES2015 Nordic Ergonomics Society 47th Annual Conference 01 –04 November 2015, Lillehammer, Norway / [ed] Knut Inge Fostervold, Svein Åge Kjøs Johnsen, Leif Rydstedt, Reidulf G. Watten, Lysaker, 2015, p. A1-10-A1-14Conference paper, Published paper (Refereed)
Abstract [en]

Office types and their environmental features influence performance and job satisfaction. Yet employees’ opinions are seldom considered when choosing office type. This paper suggests a method that investigates employees’ office type preferences and motives behind the preferences. The method proved to be quick and simple and provided a flow of current to preferred office type. A majority preferred the quiet cell office for its privacy while the open office was considered having a noisy and distracting environment and lack of privacy. These factors should be prioritized when planning work environments.  

Place, publisher, year, edition, pages
Lysaker: , 2015
Keywords
Office design, layout, job satisfaction, work environment, method
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
urn:nbn:se:kth:diva-179700 (URN)978-82-995747-5-4 (ISBN)
Conference
Nordic Ergonomics Society 47th Annual Conference, Lillehammer, Norway
Projects
Planning of new environments
Funder
AFA Insurance
Note

QC 20160225

Available from: 2015-12-21 Created: 2015-12-21 Last updated: 2020-02-06Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-2691-3580

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