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Frennert, Susanne, PhD
Publications (10 of 31) Show all publications
Frennert, S. (2019). Lost in digitalization?: Municipality employment of welfare technologies. Disability and Rehabilitation: Assistive Technology, 14(6), 635-642
Open this publication in new window or tab >>Lost in digitalization?: Municipality employment of welfare technologies
2019 (English)In: Disability and Rehabilitation: Assistive Technology, ISSN 1748-3107, E-ISSN 1748-3115, Vol. 14, no 6, p. 635-642Article in journal (Refereed) Published
Abstract [en]

Introduction: Swedish municipalities face a number of daunting challenges; an aging population, the public's increased demands and expectations on municipality services, and a strained economy to mention some. Welfare technology, a Scandinavian concept launched to promote digitalization, is seen as one solution to meet these challenges. Objective: Despite these promises, few welfare technology applications are offered by local Swedish municipalities and care organizations. Numerous studies have shown that Swedish municipalities have a great interest in welfare technologies. Methods: In this article, we draw on empirical research in one Swedish municipality. Through two case studies it is illustrated how technological change and municipality employment of welfare technologies are employed. Results: These case studies show how core values of care are being lost in the quest for digitalization due to the lack of organizational skills and knowledge in transforming the relationship of caregiving and care-receiving through the use of digital technology. Conclusions: Digitalization and welfare technologies deployed ought to represent and support the core values of caregiving and to receive care. Thus, digital transformation most likely will transform conditions for care receivers and working conditions for care workers. New work processes will evolve, which in turn produce new meanings of home help service work and caregiving.

Place, publisher, year, edition, pages
Taylor & Francis, 2019
Keywords
Digitalization, eldercare, home-help-service, municipality, practice, social care, welfare technologies
National Category
Other Medical Sciences
Identifiers
urn:nbn:se:kth:diva-249180 (URN)10.1080/17483107.2018.1496362 (DOI)000476551900013 ()30264649 (PubMedID)2-s2.0-85054082723 (Scopus ID)
Note

QC 20190617

Available from: 2019-04-24 Created: 2019-04-24 Last updated: 2019-08-09Bibliographically approved
Frennert, S. & Baudin, K. (2019). The concept of welfare technology in Swedish municipal eldercare. Disability and Rehabilitation
Open this publication in new window or tab >>The concept of welfare technology in Swedish municipal eldercare
2019 (English)In: Disability and Rehabilitation, ISSN 0963-8288, E-ISSN 1464-5165Article in journal (Refereed) Published
Abstract [en]

Purpose: An ageing population presents a challenge for municipal eldercare in Sweden due to difficulties recruiting staff and there being a strained economy. A strategy involving welfare technology is presented as one such solution. An important group to carry out this strategy involves those who work with welfare technology in municipal eldercare. In this paper we describe their perception of welfare technology, and the challenges and opportunities they perceive in utilizing it. Methods: A self-administered online questionnaire was distributed to all Swedish municipalities and answered by 393 respondents. Analyses show that the respondents were representative of the different professions who work with welfare technology within municipal eldercare. Results: Welfare technology was perceived as being more reliable and safer than humans with regards to supervisions and reminders. The respondents acknowledged factors that slowed down the implementation of welfare technology in municipal eldercare organizations, such as resistance to change, lack of finances, lack of supporting evidence, lack of infrastructure, high staff turnover, difficulties with procurement and uncertainties about responsibility and laws. Conclusions: We found that the people who work with and make decisions about welfare technology in municipal eldercare organizations were generally very positive about the deployment and use of such technology, but there appear to be problems within municipal eldercare organizations to realize this vision. The lack of structured implementation processes and coherent evaluation models indicates inequality of the access to welfare technology and, as a result, even though Swedish eldercare is publicly funded, the availability of welfare technologies and their usage differ between municipalities.

Place, publisher, year, edition, pages
TAYLOR & FRANCIS LTD, 2019
Keywords
Welfare technology, perception, municipal eldercare, advantages, barriers, evaluation
National Category
Health Sciences
Identifiers
urn:nbn:se:kth:diva-261317 (URN)10.1080/09638288.2019.1661035 (DOI)000485406900001 ()31503509 (PubMedID)
Note

QC 20191007

Available from: 2019-10-07 Created: 2019-10-07 Last updated: 2019-10-07Bibliographically approved
Bajones, M., Fischinger, D., Weiss, A., Wolf, D., Vincze, M., Puente, P. d., . . . Frennert, S. (2018). Hobbit: Providing Fall Detection and Prevention for the Elderly in the Real World. Journal of Robotics, 2018, 1-20
Open this publication in new window or tab >>Hobbit: Providing Fall Detection and Prevention for the Elderly in the Real World
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2018 (English)In: Journal of Robotics, Vol. 2018, p. 1-20Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Hindawi Limited, 2018
National Category
Interaction Technologies
Identifiers
urn:nbn:se:kth:diva-249178 (URN)10.1155/2018/1754657 (DOI)
Note

QC 20190617

Available from: 2019-04-24 Created: 2019-04-24 Last updated: 2019-06-17Bibliographically approved
Frennert, S. (2018). Literature review: The current levels of understanding of interactive robotics. Gerontechnology, 17(s), 160-160
Open this publication in new window or tab >>Literature review: The current levels of understanding of interactive robotics
2018 (English)In: Gerontechnology, ISSN 1569-1101, E-ISSN 1569-111X, Vol. 17, no s, p. 160-160Article in journal (Refereed) Published
Place, publisher, year, edition, pages
International Society for Gerontechnology (ISG), 2018
National Category
Other Medical Sciences
Identifiers
urn:nbn:se:kth:diva-249179 (URN)10.4017/gt.2018.17.s.155.00 (DOI)
Note

QC 20190617

Available from: 2019-04-24 Created: 2019-04-24 Last updated: 2019-06-17Bibliographically approved
Frennert, S. (2018). Narrative Review: Technologies in Eldercare. Journal of Science and Technology
Open this publication in new window or tab >>Narrative Review: Technologies in Eldercare
2018 (English)In: Journal of Science and TechnologyArticle in journal (Refereed) Published
National Category
Interaction Technologies
Identifiers
urn:nbn:se:kth:diva-249990 (URN)10.5324/njsts.v6i1.2518 (DOI)
Note

QC 20190802

Available from: 2019-04-24 Created: 2019-04-24 Last updated: 2019-08-02Bibliographically approved
Frennert, S. (2018). The CPS triangle: A suggested framework for evaluating robots in everyday life. In: 10th International Conference on Social Robotics, ICSR 2018: . Paper presented at 28 November 2018 through 30 November 2018 (pp. 369-379). Springer Verlag
Open this publication in new window or tab >>The CPS triangle: A suggested framework for evaluating robots in everyday life
2018 (English)In: 10th International Conference on Social Robotics, ICSR 2018, Springer Verlag , 2018, p. 369-379Conference paper, Published paper (Refereed)
Abstract [en]

This paper introduces a conceptual framework: the CPS triangle, which has evolved over four years of research on ‘older people meet robots’. It is a synthesis of domestication theory, modern social practice theory and empirical data. Case studies on the domestication of one current technology, the robotic vacuum cleaner, and two emergent technologies, the eHealth system and the service robot, provide empirical evidence. Considering ‘older people meet robots’ within the framework of the proposed CPS triangle can help us to understand older people’s domestication or rejection of robots. In the CPS triangle, C represents the cognitive dimension; P, the practical dimension; and S, the symbolic dimension. The CPS triangle is meant to serve as a tool rather than a rule. It is recommended that the CPS triangle be tested more widely in a range of contexts. It will require adaptation and customisation for the context of use.

Place, publisher, year, edition, pages
Springer Verlag, 2018
Keywords
Framework, In ‘the wild’, Older people, Robots, Robotics, Cognitive dimensions, Conceptual frameworks, Emergent technologies, Robotic vacuum cleaners, Social practice theories, Symbolic dimensions
National Category
Human Aspects of ICT
Identifiers
urn:nbn:se:kth:diva-247448 (URN)10.1007/978-3-030-05204-1_36 (DOI)2-s2.0-85058275747 (Scopus ID)9783030052034 (ISBN)
Conference
28 November 2018 through 30 November 2018
Note

QC 20190403

Available from: 2019-04-03 Created: 2019-04-03 Last updated: 2019-04-03Bibliographically approved
Frennert, S., Eftring, H. & Östlund, B. (2017). Case report: Implications of Doing Research on Socially Assistive Robots in real Homes. International Journal of Social Robotics
Open this publication in new window or tab >>Case report: Implications of Doing Research on Socially Assistive Robots in real Homes
2017 (English)In: International Journal of Social Robotics, ISSN 1875-4791, E-ISSN 1875-4805Article in journal (Refereed) Published
Abstract [en]

The current paper addresses the implications of doing research on socially assistive robots in real homes. In contrast to laboratory studies, studies of robots in their intended natural environments can provide insights into people’s experiences of robots, and if and how a robot becomes embedded and used in people’s everyday life. However, moving robots out of the lab and into real life environments poses several challenges. Laboratory methods mainly focus on cause-and-effect relations between independent and dependent variables, while researchers who are conducting studies in real homes have much less control. In home trials, researchers need to decide what kind of data is obtainable and available. In real homes, researchers face unique challenges that require unique and pragmatic approaches. Any single study conducted in a real home is likely to have methodological limitations. Therefore, several different studies using different robots and methods are needed before the results can be converged in order to reach conclusions that are convincingly supported. This paper is an effort to provide such a report on a specific empirical case and converging findings from other studies. The goal is to provide an account of the research challenges and opportunities encountered when introducing a robot into its intended practice: the homes of older people. The aim is to give enough details for other researchers to critically examine and systematically build on the insights and findings presented.

Keywords
social robotics, old people, science and technology studies
National Category
Other Engineering and Technologies
Research subject
Technology and Health
Identifiers
urn:nbn:se:kth:diva-200941 (URN)10.1007/s12369-017-0396-9 (DOI)000404770400007 ()2-s2.0-85021651325 (Scopus ID)
Funder
EU, FP7, Seventh Framework Programme
Note

QC 20170207

Available from: 2017-02-06 Created: 2017-02-06 Last updated: 2019-06-26Bibliographically approved
Eftring, H. & Frennert, S. (2016). Designing a social and assistive robot for seniors. Zeitschrift fÌr Gerontologie und Geriatrie, 49(4), 274-281
Open this publication in new window or tab >>Designing a social and assistive robot for seniors
2016 (English)In: Zeitschrift fÌr Gerontologie und Geriatrie, Vol. 49, no 4, p. 274-281Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Springer Nature, 2016
National Category
Interaction Technologies
Identifiers
urn:nbn:se:kth:diva-249182 (URN)10.1007/s00391-016-1064-7 (DOI)
Note

QC 20190618

Available from: 2019-04-24 Created: 2019-04-24 Last updated: 2019-06-18Bibliographically approved
Frennert, S., Kortner, T., Batko-Klein, D., Hebesberger, D., Weninger, M., Gisinger, C., . . . Vincze, M. (2016). Results of a real world trial with a mobile social service robot for older adults. In: 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI): . Paper presented at ICSR. IEEE
Open this publication in new window or tab >>Results of a real world trial with a mobile social service robot for older adults
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2016 (English)In: 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI), IEEE , 2016Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
IEEE, 2016
National Category
Interaction Technologies
Identifiers
urn:nbn:se:kth:diva-249183 (URN)10.1109/hri.2016.7451824 (DOI)
Conference
ICSR
Note

QC 20190612

Available from: 2019-04-24 Created: 2019-04-24 Last updated: 2019-06-12Bibliographically approved
Frennert, S. & Östlund, B. (2016). What happens when seniors participate in new eHealth schemes?. Disability and Rehabilitation, 11(7), 572-580
Open this publication in new window or tab >>What happens when seniors participate in new eHealth schemes?
2016 (English)In: Disability and Rehabilitation, ISSN 0963-8288, E-ISSN 1464-5165, Vol. 11, no 7, p. 572-580Article in journal (Refereed) Published
Abstract [en]

This article adds empirical depth to our understanding of seniors’ involvement in the making of eHealth systems. Multi-sited interviews and observations were conducted at seniors’ homes before an eHealth system was installed, during the home trials and post-removal of the system. Our findings indicate that although the senior participants chose to participate in the home trials, the choice itself was configured by the stigmatization of seniors as technophobes, fear of “falling behind” and the association of technology with youth, the future and being up-to-date. Being a participant in home trials of an eHealth system became an identity of its own, representing a forward thinking and contemporary person who embraced changes and new technology.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2016
Keywords
Ageing research, eHealth, participatory design
National Category
Medical and Health Sciences
Identifiers
urn:nbn:se:kth:diva-176893 (URN)10.3109/17483107.2015.1063016 (DOI)000386460300005 ()26181227 (PubMedID)2-s2.0-84984663964 (Scopus ID)
Note

QC 20151204

Available from: 2015-11-11 Created: 2015-11-11 Last updated: 2019-06-26Bibliographically approved
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