To be able to age in place, the home environment often needs to accommodate users’ needs throughout their life span. Bathrooms are an especially demanding space for the user, but also for those supporting the user, for example nursing assistants, in their daily life. This study investigated factors of importance for creating well-functioning bathrooms – for both nursing assistants and users, identifying needs concerning access to assistive devices for these groups. Semi-structured interviews were carried out. In total 13 nursing assistants, occupational therapists and users participated in the interviews. The overall results emphasize the importance of space, assistive devices and to be able to customize the bathroom to accommodate the user’s needs throughout their life span. These factors are of importance in order to enable independency and safety for the user in the bathroom, and at the same time, enable a safe work environment for those supporting the user. The results help us to understand the complexity of this problem and the results can be used in the work of reducing injury risks and create sustainable work environments.