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Exploring the Influence of Co-Present and Remote Robots on Persuasiveness and Perception of Politeness
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).ORCID iD: 0000-0003-4689-4647
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-6571-0623
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).ORCID iD: 0000-0002-7257-0761
2024 (English)In: HRI '24: Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, New York, NY, USA: Association for Computing Machinery (ACM) , 2024, p. 1204-1208Conference paper, Published paper (Refereed)
Abstract [en]

Politeness is a crucial aspect of human social interactions. While the infuence of politeness is well understood in human groups, it remains underexplored in group interactions with robots. Therefore, in this paper, we conduct an initial exploration into the infuence of the presence of humanoid robots on their persuasiveness and perceived politeness in small groups. We conducted a user study (N = 119) with co-present and remote robots that invited participants to join the group using six politeness behaviors derived from Brown and Levinson’s politeness theory. It requests participants to join them at the furthest side of the group, even though a closer side is also available to them, but would ignore the robot’s request. The results show that co-present robots are perceived to be less persuasive than remote ones. However, co-presence enhances the clarity of the robot’s requests and the perceived freedom of action while decreasing the perceived friendliness and ofensiveness. 

Place, publisher, year, edition, pages
New York, NY, USA: Association for Computing Machinery (ACM) , 2024. p. 1204-1208
Keywords [en]
Social robotics, Politeness, Persuasiveness, Social norms, Human-Robot interaction, free-standing conversational groupsPresence; Persuasiveness; Politeness; Human-Robot Interaction; Free-standing conversational groups
National Category
Interaction Technologies Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-344639DOI: 10.1145/3610978.3640628Scopus ID: 2-s2.0-85188061527OAI: oai:DiVA.org:kth-344639DiVA, id: diva2:1846639
Conference
HRI '24: ACM/IEEE International Conference on Human-Robot Interaction Boulder CO USA March 11 - 15, 2024.
Note

Part of ISBN 9798400703232

QC 20240326

Available from: 2024-03-24 Created: 2024-03-24 Last updated: 2024-03-26Bibliographically approved

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HRI24-LBR-Zojaji(2418 kB)26 downloads
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Zojaji, SahbaMatviienko, AndriiPeters, Christopher

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CiteExportLink to record
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