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Towards Caring Touch From Technologies: Knowledge From Healthcare Practitioners
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0001-5277-3863
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0003-3098-0639
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0003-3572-6429
KTH, School of Industrial Engineering and Management (ITM), Engineering Design, Mechatronics and Embedded Control Systems.ORCID iD: 0000-0002-9399-7801
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2025 (English)In: CHI 2025: CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM) , 2025Conference paper, Published paper (Refereed)
Abstract [en]

We present a qualitative study with five healthcare experts specialised in different types of touch practice to gain insight in how caring touch can be enacted. Through our analysis we focus on how to transfer this learning into design considerations towards enacting caring touch from technologies. Despite the rapidly growing expectation for and design interest in touch from technologies intending to enhance care and well-being, the knowledge on how to design caring touch is still fragmented. How caring touch is enacted in inter-personal touch is under-explored and such expertise from healthcare practitioners has not been engaged from the perspective of HCI design research. We propose designers to consider caring as an experiential quality instead of a division between instrumental types of touch and caring types. We recommend when designing for a caring quality in technology-initiated touch that designers create a progression of touch with dynamic sensitivity and adapt the materiality of actuating devices to the plural dimensions of the body’s textures.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2025.
National Category
Interdisciplinary Studies in Humanities and Arts
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URN: urn:nbn:se:kth:diva-364635DOI: 10.1145/3706598.3713736Scopus ID: 2-s2.0-105005741195OAI: oai:DiVA.org:kth-364635DiVA, id: diva2:1969770
Conference
The 2025 CHI Conference on Human Factors in Computing Systems, CHI 2025, Yokohama, Japan, 26 April 2025- 1 May 2025
Note

Part of ISBN 9798400713941

QC 20250702

Available from: 2025-06-16 Created: 2025-06-16 Last updated: 2025-07-02Bibliographically approved

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fulltext(24425 kB)9 downloads
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Zheng, Caroline YanChen, YutingLatupeirissa, Adrian BenignoAndrikopoulos, GeorgiosStåhl, AnnaBalaam, Madeline

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Zheng, Caroline YanChen, YutingLatupeirissa, Adrian BenignoAndrikopoulos, GeorgiosStåhl, AnnaBalaam, Madeline
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Media Technology and Interaction Design, MIDMechatronics and Embedded Control Systems
Interdisciplinary Studies in Humanities and Arts

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