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Usability professionals - current practices and future development
Uppsala Universitet.ORCID-id: 0000-0002-2411-6417
Uppsala Universitet.
Uppsala Universitet.
2006 (engelsk)Inngår i: Interacting with computers, ISSN 0953-5438, E-ISSN 1873-7951, Vol. 18, nr 4, s. 568-600Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

The usability concept has now received such a wide recognition in information technology (IT) development that working with usability can be regarded as a profession in its own right. In recent research projects, we have surveyed and studied usability work on an individual level in a number of Swedish development organisations, including success factors and obstacles. What we have seen relates to the individual usability professional and her background and experiences, the organisation in which she operates, the development process, communication and communication means, and finally the attitudes and basic values held by the people involved. In this paper, we compile and reflect on selected findings from different studies on usability work in practical systems(1) development in a number of Swedish organisations. We discuss our findings from a practical point of view and relate them to the research of others within the international HCI community. Finally, we discuss some issues we consider important for the future development of the practice of usability that we believe is of interest to the international community of usability professionals.

sted, utgiver, år, opplag, sider
AMSTERDAM, NETHERLANDS: ELSEVIER SCIENCE BV , 2006. Vol. 18, nr 4, s. 568-600
Emneord [en]
usability, design, user-centred design, organisation, software development, practice, role, profession
HSV kategori
Identifikatorer
URN: urn:nbn:se:kth:diva-50046DOI: 10.1016/j.intcom.2005.10.005ISI: 000238876500004OAI: oai:DiVA.org:kth-50046DiVA, id: diva2:460915
Merknad
QC 20111205Tilgjengelig fra: 2011-12-01 Laget: 2011-12-01 Sist oppdatert: 2018-01-12bibliografisk kontrollert

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