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Contextual personas as a method for understanding digital work environments
KTH, Skolan för datavetenskap och kommunikation (CSC), Medieteknik och interaktionsdesign, MID.ORCID-id: 0000-0002-7662-9687
2015 (Engelska)Ingår i: 4th IFIP 13.6 Working Conference on Human Work Interaction Design, HWID 2015, Springer, 2015, s. 141-152Konferensbidrag, Publicerat paper (Refereegranskat)
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Abstract [en]

The role of IT at the workplace has changed dramatically from being a tool within the work environment to include all aspects of social and private life. New workplaces emerge where IT becomes more and more divergent, embedded and pervasive. These new aspects of IT at work need to be addressed with new or adapted human centred activities. This paper present and discuss a modified version of personas called contextual personas developed to better address the new working life. The contextual personas were developed using contextual inquiry, and focus groups as well as argumentative design. From the process of developing the contextual personas we learned that they are indeed a promising tool to understand the new work situations, and especially the holistic view of IT at work as they bring the whole working-life of the personas into focus. Finally, we discuss in what way the contextual personas could give developers extended understanding of the users’ future office work environment.

Ort, förlag, år, upplaga, sidor
Springer, 2015. s. 141-152
Nyckelord [en]
Digital work environment, Personas, Usability, Design, Employment, Contextual inquiry, Focus groups, Holistic view, Office works, Work environments, Working life, Human engineering
Nationell ämneskategori
Människa-datorinteraktion (interaktionsdesign)
Identifikatorer
URN: urn:nbn:se:kth:diva-181563DOI: 10.1007/978-3-319-27048-7_10ISI: 000369178300010Scopus ID: 2-s2.0-84951971909ISBN: 9783319270470 (tryckt)OAI: oai:DiVA.org:kth-181563DiVA, id: diva2:900539
Konferens
HWID 2015
Anmärkning

QC 20160204. QC 20160222. QC 20160303

Tillgänglig från: 2016-02-04 Skapad: 2016-02-02 Senast uppdaterad: 2018-01-10Bibliografiskt granskad

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Eriksson, Elina

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Totalt: 57 träffar
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