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Living with a continuously produced presence – experiences from an extended office space.
KTH, School of Computer Science and Communication (CSC), Media Technology and Graphic Arts, Media.ORCID iD: 0000-0003-3646-0212
KTH, School of Computer Science and Communication (CSC), Media Technology and Graphic Arts, Media.
Høgskolen i Lillehammer, Gudbrandsdalsvegen 350, NORWAY.
2007 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

What is it actually like to share your office space - all day, every day - in realtime collaboration with your peer professionals, located in distributed geographical locations - in our case also involving multiple countries – yet interconnected with audiovisual technology. This empirical study aims to examine how telepresence affects various communication modes at the workplace; teamwork, reflective, leisure activities and so forth. The research team members have identified some key factors that together contribute to a sense of presence, each of them affecting the level of trust and co-existence between two or more parties. Secondly, the report attempts to address the overall notion of communication quality as such; what actually constitutes communication quality in a telepresence context, to what extent is this quality measurable in technical terms, how does the user's perceived sense of quality correlate to measurements, and how does communication quality affect the sense of presence, bonds of trust and feeling of togetherness for members of a virtually co-located, yet geographically separated, working group. This study was carried out by a joint team of researchers at Høgskolen i Lillehammer, Høgskolen i Gjøvik, both in Norway and Kungliga Tekniska Högskolan in Stockholm, Sweden during 2004-2007.

Place, publisher, year, edition, pages
2007.
National Category
Media Engineering
Identifiers
URN: urn:nbn:se:kth:diva-243031OAI: oai:DiVA.org:kth-243031DiVA, id: diva2:1285216
Conference
Telework 2007, Hamar, Norway.
Note

QC 20190204

Available from: 2019-02-03 Created: 2019-02-03 Last updated: 2022-06-26Bibliographically approved
In thesis
1. The Presence Producers: On design and use of presence production systems
Open this publication in new window or tab >>The Presence Producers: On design and use of presence production systems
2021 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Feeling present with others – as if we are in the same room even if we are apart – is a key experience in mediated communication situations. But how do we produce mediated communications so that we increase the likelihood of forgetting the mediating technology, letting participants engage as if they are all there?This thesis summarises the analyses of practice-led work on organising more than 35 presence productions over a period of more than 20 years.The presence productions go from small groups pursuing utilitarian work to large public concerts. This iterative longitudinal research process has been altered and informed by new technological developments and changes to setups, tools and dramaturgies. However, no matter whether we have advanced or less advanced technology, a range of pragmatic considerations of how to facilitate and orchestrate presence situations arises over and over in these productions. First, and perhaps most importantly, there is a need for a presence producer who arranges and takes responsibility for the overall experience. The presence production case studies clearly show how the layout of spaces (real and mediated); the choice of technology and how it is arranged to narrate the communication;alongside the overall social context all have bearing on the presence experience and are key components in a presence production system. Moreover, a meticulous analysis of these presence productions reveal ways by which components should be considered in the planning and execution phases so as to overcome the cracks and breaks that may disrupt participants’ experience of presence, and thereby their communication.The analysis shows the need for three distinct presence producer roles:

Presence designer: Designer of the presence production systembefore it is put into action. Not a participant in the communication.

Presence facilitator: Facilitator/orchestrator in the presence production system as the presence production unfolds. Not a participant in the communication.

Participant presence producer: Users of the presence production system, actively taking part in the communication butalso serving as facilitators/orchestrators, controlling or adjusting aspects of the mediated situation to support the presence experience.

Furthermore, the following design elements and how they can be shapedare discussed: ways of using video as a storytelling tool; dividing the spaceinto rooms as a path to organising the production; and use of dramaturgyand stage directions to guide the production. 

Place, publisher, year, edition, pages
KTH Royal Institute of Technology, 2021. p. 159
Series
TRITA-EECS-AVL ; 2021:46
Keywords
Presence producer, presence production, presence production systems, presence design, spatial connectedness, social connectedness, Närvaroproducent, produktion av närvaro, produktionssystem för närvaro, design för närvaro, rumslig samhörighet, social samhörighet
National Category
Media and Communication Technology
Identifiers
urn:nbn:se:kth:diva-296327 (URN)978-91-7873-932-5 (ISBN)
Public defence
2021-09-03, https://kth-se.zoom.us/j/61833597692, F3, Lindstedsvägen 26, Stockholm, 13:00 (English)
Opponent
Supervisors
Note

QC 20210603

Available from: 2021-06-03 Created: 2021-06-02 Last updated: 2022-06-25Bibliographically approved

Open Access in DiVA

fulltext(698 kB)90 downloads
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File name FULLTEXT01.pdfFile size 698 kBChecksum SHA-512
91bd0dc97a6186d9bc9da890013729d06fbc30adb548d15c9a3ce66b5a7f775a42904e2beea16272323586dcaef4f3233d8d05cc8afa7564e30e9d81e5f67e34
Type fulltextMimetype application/pdf

Authority records

Handberg, LeifJonsson, Alex

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Citation style
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