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Lost in digitalization?: Municipality employment of welfare technologies
KTH, Skolan för kemi, bioteknologi och hälsa (CBH), Medicinteknik och hälsosystem, Teknisk vårdvetenskap.
2019 (Engelska)Ingår i: Disability and Rehabilitation: Assistive Technology, ISSN 1748-3107, E-ISSN 1748-3115, Vol. 14, nr 6, s. 635-642Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Introduction: Swedish municipalities face a number of daunting challenges; an aging population, the public's increased demands and expectations on municipality services, and a strained economy to mention some. Welfare technology, a Scandinavian concept launched to promote digitalization, is seen as one solution to meet these challenges. Objective: Despite these promises, few welfare technology applications are offered by local Swedish municipalities and care organizations. Numerous studies have shown that Swedish municipalities have a great interest in welfare technologies. Methods: In this article, we draw on empirical research in one Swedish municipality. Through two case studies it is illustrated how technological change and municipality employment of welfare technologies are employed. Results: These case studies show how core values of care are being lost in the quest for digitalization due to the lack of organizational skills and knowledge in transforming the relationship of caregiving and care-receiving through the use of digital technology. Conclusions: Digitalization and welfare technologies deployed ought to represent and support the core values of caregiving and to receive care. Thus, digital transformation most likely will transform conditions for care receivers and working conditions for care workers. New work processes will evolve, which in turn produce new meanings of home help service work and caregiving.

Ort, förlag, år, upplaga, sidor
Taylor & Francis, 2019. Vol. 14, nr 6, s. 635-642
Nyckelord [en]
Digitalization, eldercare, home-help-service, municipality, practice, social care, welfare technologies
Nationell ämneskategori
Annan medicin och hälsovetenskap
Identifikatorer
URN: urn:nbn:se:kth:diva-249180DOI: 10.1080/17483107.2018.1496362ISI: 000476551900013PubMedID: 30264649Scopus ID: 2-s2.0-85054082723OAI: oai:DiVA.org:kth-249180DiVA, id: diva2:1306622
Anmärkning

QC 20190617

Tillgänglig från: 2019-04-24 Skapad: 2019-04-24 Senast uppdaterad: 2019-08-09Bibliografiskt granskad

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