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Experiential Qualities of Whispering with Voice Assistants
KTH, School of Electrical Engineering and Computer Science (EECS).
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-9884-0205
2020 (English)In: Proceedings of CHI 2019, 2020Conference paper, Published paper (Refereed)
Abstract [en]

We present a Research through Design project that explores how whispering influences the ways people experience and interact with voice assistants. The research project includes a co-speculation workshop and the use of a design probe, which culminated in the production of a design fiction short film. Our design-led inquiry contributes with experiential qualities of whispering with voice assistants: creepiness, trust, and intimacy. Furthermore, we present how whispering opens up new dimensions of how and when voice interaction could be used. We propose that designers of whispering voice assistants should reflect on how they facilitate the experiential qualities of creepiness, trust, and intimacy, and reflect on the potential challenges whispering brings to the relation between a user and a voice assistant.

Place, publisher, year, edition, pages
2020.
Keywords [en]
Whispering, voice assistants, design fiction, research through design, voice interaction, experiential qualities
National Category
Design
Research subject
Art, Technology and Design
Identifiers
URN: urn:nbn:se:kth:diva-267718DOI: 10:1145/3313831:3376187OAI: oai:DiVA.org:kth-267718DiVA, id: diva2:1393120
Conference
CHI’20, April 25–30, 2020, Honolulu, HI, USA
Note

QC 20200217

Available from: 2020-02-14 Created: 2020-02-14 Last updated: 2020-02-17Bibliographically approved

Open Access in DiVA

fulltext(16214 kB)68 downloads
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Publisher's full texthttp://ttps://doi:org/10:1145/3313831:3376187

Authority records BETA

Juul Sondergaard, Marie Louise

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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Output format
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