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Can a social robot be persuasive without losing children's trust?
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).ORCID iD: 0000-0003-0340-3860
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).ORCID iD: 0000-0002-7257-0761
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2020 (English)In: Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, HRI 2020, Association for Computing Machinery (ACM) , 2020, p. 157-159Conference paper, Published paper (Refereed)
Abstract [en]

Social robots can be used to motivate children to engage in learning activities in education. In such contexts, they might need to persuade children to achieve specific learning goals. We conducted an exploratory study with 42 children in a museum setting. Children were asked to play an interactive storytelling game on a touchscreen. A Furhat robot guided them through the steps of creating the character of a story in two conditions. In one condition, the robot tried to influence children's choices using high-controlling language. In the other, the robot left children free to choose and used a low-controlling language. Participants in the persuasive condition generally followed the indications of the robot. Interestingly, the use of high-controlling language did not affect children's perceived trust towards the robot. We discuss the important implications that these results may have when designing children-robot interactions.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2020. p. 157-159
Keywords [en]
Human-robot interaction, Persuasion, Reactance, Trust, Agricultural robots, Man machine systems, Children robot interactions, Exploratory studies, Interactive storytelling, Learning Activity, Perceived trusts, Specific learning, Social robots
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-277269DOI: 10.1145/3371382.3378272ISI: 000643728500047Scopus ID: 2-s2.0-85083262452OAI: oai:DiVA.org:kth-277269DiVA, id: diva2:1447676
Conference
15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020, 23 March 2020 through 26 March 2020
Note

QC 20210608

Available from: 2020-06-26 Created: 2020-06-26 Last updated: 2023-03-30Bibliographically approved

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Elgarf, MahaPeters, Christopher

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf