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Changing civil servants’ behaviour concerning the opening of governmental data: evaluating the effect of a game by comparing civil servants’ intentions before and after a game intervention
KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Health Informatics and Logistics.ORCID iD: 0000-0003-1126-3781
2020 (English)In: International Review of Administrative Sciences, ISSN 0020-8523, E-ISSN 1461-7226Article in journal (Refereed) Published
Abstract [en]

Open data policies are increasingly being adopted by governments. However, civil servants find it challenging to comply with open data policies. Gaming can help civil servants to practise opening data and can change their behaviour to support the opening of more data. In this article, the effect of playing a game is evaluated in an experiment in which several factors that influence the opening of data are compared before and after the game. The benefits appeared in unexpected ways and areas. Data management, privacy and security knowledge was transferred using the game, the perception of benefits showed significant changes, and behavioural intention was positively affected. Points for practitioners: Civil servants’ behaviour influences how public policies are enacted. The release of open data by governments is related by many as crucial for increasing public transparency and civic participation, and generating new economic opportunities. Games can influence the attitude of civil servants and, consequently, change governments’ decisions. Transferring knowledge and providing insights from new experiences can influence civil servants’ attitudes to open data. Moreover, governments can use games to influence civil servants’ attitudes.

Place, publisher, year, edition, pages
SAGE Publications Ltd , 2020.
Keywords [en]
behaviour, behavioural change, data management, freedom of information, gaming, open data, open government
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-290869DOI: 10.1177/0020852320962211ISI: 000575487500001Scopus ID: 2-s2.0-85091802324OAI: oai:DiVA.org:kth-290869DiVA, id: diva2:1535578
Note

QC 20210309

Available from: 2021-03-09 Created: 2021-03-09 Last updated: 2022-06-25Bibliographically approved

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Meijer, Sebastiaan

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
  • sv-SE
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More languages
Output format
  • html
  • text
  • asciidoc
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