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Linking Data to Action: Designing for Amateur Energy Management
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-3163-7296
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.ORCID iD: 0000-0001-7549-1797
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-2355-3973
2016 (English)In: DIS 2016 - Proceedings of the 2016 ACM Conference on Designing Interactive Systems: Fuse, Association for Computing Machinery (ACM), 2016, p. 473-483Conference paper, Published paper (Refereed)
Abstract [en]

Design of eco-feedback has primarily aimed at persuading individuals to change behaviours into more environmentally sustainable ones. However, it has been questioned how effective such feedback is in supporting long-term change. As an alternative focus for energy feedback, we present a case study of amateur energy management work in apartment buildings owned by housing cooperatives, and the design of an app that aims to stimulate and support cooperatives in taking energy actions that significantly reduce the cooperative’s collective energy use. By linking energy data to energy actions, the users can see how actions taken in their own and other cooperatives affected the energy use, learn from each other’s experiences and become motivated as energy amateurs. Based on our housing cooperative case, we reflect on design aspects to consider when designing for energy management in amateur settings.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2016. p. 473-483
Keywords [en]
Sustainable HCI, Interaction Design, Energy, Housing Cooperatives, Amateur Community
National Category
Human Computer Interaction
Research subject
Human-computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-189167DOI: 10.1145/2901790.2901837ISI: 000390478300046Scopus ID: 2-s2.0-84978696610ISBN: 978-1-4503-4031-1 (print)OAI: oai:DiVA.org:kth-189167DiVA, id: diva2:943815
Conference
11th ACM SIGCHI Conference on Designing Interactive Systems, DIS 2016, Gardens Point Campus of Queensland University of Technology (QUT)Brisbane, Australia, 4 June 2016 through 8 June 2016
Funder
EU, FP7, Seventh Framework Programme, 608774StandUp
Note

QC 20160714

Available from: 2016-06-28 Created: 2016-06-28 Last updated: 2019-02-07Bibliographically approved
In thesis
1. Designing for shared energy responsibility
Open this publication in new window or tab >>Designing for shared energy responsibility
2018 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

A significant part of the world’s carbon emissions is related to energy use for housing and personal transport, and there are many efforts to make this energy use more sustainable. In the field of Sustainable Human-Computer Interaction, there has been a great interest in exploring how interactive systems can be used to influence people’s energy use, often with a focus on providing information and encouraging energy users to change their behaviours. Similar ideas have been implemented in commercial products aiming to raise households’ awareness of their energy use. This approach suggests that energy use is a matter of individual choice, and that it is the energy user’s responsibility to change energy-related practices such as driving, cooking and heating the home. The effectiveness of the approach has, however, been questioned and it has been proposed to extend the focus beyond the individual – to the communities, corporations and governments that influence people’s energy practices.

With my research, I have aimed to contribute to an understanding of how various stakeholders can share responsibility for energy use and of how to take shared responsibility into account in design. The research has a starting point in studies of sustainable mobility and energy management in housing cooperatives. For these two cases, I have used design interventions to explore energy-intensive practices and more sustainable alternatives from the perspectives of both energy users and other stakeholders. In the thesis, I present ways that stakeholders influence, or could influence, energy use in terms of adoption of more sustainable practices and maintenance of these practices over time. Building on these findings, I suggest opportunities for interactive systems to amplify stakeholder initiatives and support shared responsibility for energy use, for example by contributing to transparency and trust between households and more powerful stakeholders. This includes to consider design sensitivities such as tensions between “odd” and “normal” practices, when and how to engage different stakeholders, and designing for other values than resource optimisation.

Abstract [sv]

En stor del av världens koldioxidutsläpp kommer från energianvändning kopplad till boende och persontransporter, och mycket resurser läggs på att göra denna energianvändning mer hållbar. Inom forskningsområdet Hållbar människa-datorinteraktion finns många exempel på studier av hur interaktiva system kan användas för att påverka människors energianvändning, ofta med fokus på att tillhandahålla information och att uppmuntra energianvändaren att förändra sitt beteende. Det finns också många kommersiella produkter som bygger på liknande idéer om vikten av att hushåll blir medvetna om sin energianvändning. Ett sådant fokus utgår från att energianvändning är ett val som görs på individuell nivå och att det är individens ansvar att själv förändra sin energianvändning, men från forskningsresultaten är det tveksamt hur effektivt detta är. För att förändra energianvändning i hushåll kan fokus inte bara vara på individuellt ansvar för förändring. Vi behöver även förstå hur beteendemönster kring boende, transporter, mat och konsumtion, som resulterar i energianvändning, påverkas av andra aktörer som företag, politiker och olika samhällsgrupperingar.

Med min forskning har jag haft som mål att bidra till en ökad förståelse för hur olika aktörer kan dela ansvar för energianvändning och hur man med design kan stödja ett sådant gemensamt ansvar. Som utgångspunkt för forskningen har jag två studier – den första handlar om hållbar mobilitet och den andra handlar om energiarbete i bostadsrättsföreningar. I studierna har jag använt designinterventioner för att utforska både beteendemönster kopplade till hög energianvändning och alternativa beteendemönster som är mer hållbara. I avhandlingen presenterar jag olika sätt som dessa aktörer påverkar, eller skulle kunna påverka, hur nya, mer hållbara, beteendemönster kan spridas och behållas över tid. Baserat på detta ger jag förslag på hur interaktiva system kan förstärka befintliga aktiviteter som redan utförs av olika aktörer och stödja gemensamt ansvar för energianvändning, till exempel genom att bidra till transparens och tillit mellan hushåll och aktörer med större makt. Detta inkluderar att i designen av systemen ta hänsyn till aspekter som spänningar mellan “udda” och “normala” beteenden, när och hur olika aktörer kan involveras, och att designa för andra värden än resursoptimering.

Place, publisher, year, edition, pages
Kungliga Tekniska högskolan, 2018. p. 77
Series
TRITA-EECS-AVL ; 2018:74
Keywords
human-computer interaction, design, sustainability, practices, energy, mobility
National Category
Human Computer Interaction
Research subject
Human-computer Interaction
Identifiers
urn:nbn:se:kth:diva-237195 (URN)978-91-7729-976-9 (ISBN)
Public defence
2018-11-20, F3, Lindstedtsvägen 26, Stockholm, 13:00 (English)
Opponent
Supervisors
Note

QC 20181023

Available from: 2018-10-23 Created: 2018-10-23 Last updated: 2018-10-23Bibliographically approved

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Hasselqvist, HannaBogdan, CristianKis, Filip

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