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Socio-technical management of collaborative mobile computing in construction
KTH, School of Industrial Engineering and Management (ITM).
2005 (English)In: CIB W78 22nd Conference on Information Technology in Construction, Rotterdam, Netherlands: In-house publishing , 2005Conference paper (Refereed)
Abstract [en]

The constant changes of plan and unanticipated events in the production process at construction sites result in communication patterns that are dynamic, spontaneous and informal. Most of the existing ICT tools do not sufficiently support informal communication for powerful collaborative problem-solving, management of site resources, handling of parallel process activities and do not correspond to the basic needs and work patterns at the construction sites. Mobile computing technologies have the potential to provide an inclusive wireless mobile ICT platform (voice and data) that can enable improved support for informal communication and on-demand data at construction sites, which can result in improved project collaboration leading to increased efficiency and productivity in the construction process. Still, an implementation strategy for collaborative mobile computing at construction sites is complex and must consider numerous issues regarding system capabilities, mobility, applications, services, integration of existing ICT systems, user interface and user devices to meet the requirements and behaviors of site workers in the mobile distributed heterogeneous construction environment. A mobile computing platform needs to be designed, implemented and managed with a socio-technical bottom-up approach realizing end user and group needs, understanding the separate issues of adoption on different organizational levels, and recognizing mobile computing as a process integrated enabling technology for improving collaboration and project communication throughout the whole construction process.

Place, publisher, year, edition, pages
Rotterdam, Netherlands: In-house publishing , 2005.
Keyword [en]
Revaluing construction, collaborative mobile computing in, construction, socio-technical management, ICT
National Category
Other Mechanical Engineering
URN: urn:nbn:se:kth:diva-5709OAI: diva2:10161
Conference on Information Technology in Construction, Dresden (Germany), 19. Jul. 2005 - 21. Jul. 2005
Available from: 2006-05-11 Created: 2006-05-11 Last updated: 2010-11-18Bibliographically approved
In thesis
1. Mobile Computing and Project Communication: - mixing oil and water?
Open this publication in new window or tab >>Mobile Computing and Project Communication: - mixing oil and water?
2006 (English)Licentiate thesis, comprehensive summary (Other scientific)
Abstract [en]

The use of mobile and wireless Information and Communication Technology (ICT) tools in geographically distributed project organizations appears to be an appropriate application of new technical capabilities in an existing business environment. But to successfully introduce and adopt a suitable mobile ICT-based project communication platform in an existing operational setting involves a complex framework of socio-technical issues that have to be considered.

This Licentiate thesis presents the results of an ongoing doctoral research project. The study explores the implementation process of mobile computing tools at Sweden’s largest construction company, with the aim of improving information management and project communication of production site operations in construction projects. The research project highlights the interdependencies between the creation of usefulness and its resulting benefits. It emphasizes user-oriented implementation as the enabling process for realizing technology fit and user acceptance of the mobile computing tools, as well as achieving long-term benefit and business value of the ICT investment.

The studied case specifically addresses the neglected mobile and flexible information needs and communication demands of management staff at construction sites. The fundamental issue is to identify what the usefulness perspective of mobile computing for construction operations consists of relating to both technology and the different groups of people who are supposed to use it. Generic access, mobility of project data and individual adaptation of information and communication resources are technological aspects that are emphasized and discussed in the context of creating usefulness and benefit of mobile computing in construction projects. The often present political dimension of ICT implementation within an organization is also highlighted. The socio-technical introduction and adoption process of mobile computing involves balancing various perspectives and agendas inherent on different organizational levels in order to achieve an acceptable outcome for all the actors involved.

Topics for further research are discussed and refined relating to the ongoing case study and the conceptual framework presented.

Place, publisher, year, edition, pages
Stockholm: KTH, 2006. iii, 41 p.
Trita-IEO, ISSN 1100-7982 ; 2006:5
Mobile computing, Project communication, Construction, Implementation, Usefulness
National Category
Other Mechanical Engineering
urn:nbn:se:kth:diva-3951 (URN)91-7178-335-0 (ISBN)
2006-05-24, Nordstjernan, Sing-Sing, KTH, Lindstedtsvägen 30, Stockholm, 10:00
QC 20101119Available from: 2006-05-11 Created: 2006-05-11 Last updated: 2010-11-19Bibliographically approved

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Löfgren, Alexander
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