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ICT investment evaluation and mobile computing business support for construction site operations
KTH, School of Industrial Engineering and Management (ITM).
2006 (English)In: Proceedings of Helsinki Mobility Roundtable, 2006Conference paper, Published paper (Refereed)
Abstract [en]

The intangible qualitative innovation benefits of Information and Communication Technology (ICT) are essential for improving quality of production, enhancing business activities and creating new competitive opportunities. Still, these benefits are not accounted for in traditional financial investment evaluation methods like Return On Investment (ROI) and Net Present Value (NPV). The strict quantitative financial methods for evaluating ICT investments leave out most of the strategic long-term performance benefits that ICT provide. There is a need for a multidimensional evaluation method that includes the long-term performance perspective, generation of system usefulness and future business value of ICT investments. This paper starts from a general perspective of ICT investment evaluation. It describes the complexity of ICT benefits, some of the common pitfalls when estimating the business value of ICT and two general approaches for evaluating ICT investments. The paper then reflects upon the benefits of mobile computing for the construction site production environment and the evaluation of such a technology investment in that business context.

Place, publisher, year, edition, pages
2006.
Series
Sprouts: Working Papers on Information Systems, ISSN 1535-6078
Keyword [en]
ICT evaluation, Intangible Benefits, Mobile Computing, Construction Sites
National Category
Other Mechanical Engineering
Identifiers
URN: urn:nbn:se:kth:diva-5711OAI: oai:DiVA.org:kth-5711DiVA: diva2:10163
Conference
5th annual mobility roundtable conference, 1-2 June 2006, Helsinki
Note
QC 20101119Available from: 2006-05-11 Created: 2006-05-11 Last updated: 2010-11-19Bibliographically approved
In thesis
1. Mobile Computing and Project Communication: - mixing oil and water?
Open this publication in new window or tab >>Mobile Computing and Project Communication: - mixing oil and water?
2006 (English)Licentiate thesis, comprehensive summary (Other scientific)
Abstract [en]

The use of mobile and wireless Information and Communication Technology (ICT) tools in geographically distributed project organizations appears to be an appropriate application of new technical capabilities in an existing business environment. But to successfully introduce and adopt a suitable mobile ICT-based project communication platform in an existing operational setting involves a complex framework of socio-technical issues that have to be considered.

This Licentiate thesis presents the results of an ongoing doctoral research project. The study explores the implementation process of mobile computing tools at Sweden’s largest construction company, with the aim of improving information management and project communication of production site operations in construction projects. The research project highlights the interdependencies between the creation of usefulness and its resulting benefits. It emphasizes user-oriented implementation as the enabling process for realizing technology fit and user acceptance of the mobile computing tools, as well as achieving long-term benefit and business value of the ICT investment.

The studied case specifically addresses the neglected mobile and flexible information needs and communication demands of management staff at construction sites. The fundamental issue is to identify what the usefulness perspective of mobile computing for construction operations consists of relating to both technology and the different groups of people who are supposed to use it. Generic access, mobility of project data and individual adaptation of information and communication resources are technological aspects that are emphasized and discussed in the context of creating usefulness and benefit of mobile computing in construction projects. The often present political dimension of ICT implementation within an organization is also highlighted. The socio-technical introduction and adoption process of mobile computing involves balancing various perspectives and agendas inherent on different organizational levels in order to achieve an acceptable outcome for all the actors involved.

Topics for further research are discussed and refined relating to the ongoing case study and the conceptual framework presented.

Place, publisher, year, edition, pages
Stockholm: KTH, 2006. iii, 41 p.
Series
Trita-IEO, ISSN 1100-7982 ; 2006:5
Keyword
Mobile computing, Project communication, Construction, Implementation, Usefulness
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:kth:diva-3951 (URN)91-7178-335-0 (ISBN)
Presentation
2006-05-24, Nordstjernan, Sing-Sing, KTH, Lindstedtsvägen 30, Stockholm, 10:00
Opponent
Supervisors
Note
QC 20101119Available from: 2006-05-11 Created: 2006-05-11 Last updated: 2010-11-19Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
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  • Other locale
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Output format
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