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Service-Based Processes: Design for Business and Technology
KTH, Superseded Departments, Computer and Systems Sciences, DSV.
KTH, Superseded Departments, Computer and Systems Sciences, DSV.
KTH, Superseded Departments, Computer and Systems Sciences, DSV.
2004 (English)In: ICSOC '04: Proceedings of the Second International Conference on Service Oriented Computing: New York City, NY; 15 November 2004 through 19 November 2004 / [ed] Aiello M., Aoyama M., Curbera F., Papazoglou M.P., 2004, p. 21-29Conference paper, Published paper (Refereed)
Abstract [en]

Composition of software services is a fundamental part in supporting enterprise business processes. Designed properly, executable processes can be used to closely support business processes by the integration of existing software services. In order to support business processes the design of the executable process must closely follow the business events and activities, as perceived by business actors. However, the design must also consider technical issues such as limitations in existing technology and systems. In this paper we examine how technical system constraints influence the realization of business processes. Based on this examination we present a set of realization types that describes the transformation from a business process into its realization as an executable process. We also propose design criteria that need to be adhered to in order to cater to both business and technical needs.

Place, publisher, year, edition, pages
2004. p. 21-29
Keywords [en]
Business processes; Executable processes; Service coordination
National Category
Information Systems
Identifiers
URN: urn:nbn:se:kth:diva-5917DOI: 10.1145/1035167.1035171Scopus ID: 2-s2.0-20444492470ISBN: 1-58113-871-7 (print)OAI: oai:DiVA.org:kth-5917DiVA, id: diva2:10453
Note
QC 20100809Available from: 2006-06-02 Created: 2006-06-02 Last updated: 2018-01-13Bibliographically approved
In thesis
1. Process Integration for the Extended Enterprise
Open this publication in new window or tab >>Process Integration for the Extended Enterprise
2006 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

In many industries today, the speed and costs with which new products are delivered to customers provide the basis for competitive advantage. Electronic business (e-business) is a concept that shortens the “time to market” and enables transacting at lower costs. Currently, one of the main limitations in the exploitation of e-business is the lack of efficient Information System (IS) integration, both in intra- and cross-enterprise environments. Intra-enterprise integration is complex, as the business needs and the underlying information systems do not evolve in accordance. In the cross-enterprise context, transparent system integration is hardly achievable due to the incompatibility of the services of the involved partners. This means that the future success of the integration depends heavily on the possibilities offered in terms of interoperability among the involved enterprises. The Business Process Management (BPM) discipline addresses this challenge, as processes have been recognized as key mechanisms through which most intra- and cross-enterprise interactions take place. The development of methods for successful integration of process models is one of the essential issues for the use of the BPM approach in the application and evolution of e-business.

In this thesis, we address two topics in the area of business process management: 1) intra-enterprise process integration which concerns alignment between the internal business processes and information systems enclosed in the form of software services and 2) cross-enterprise integration which concerns coordination of the internal business processes of an enterprise with the processes of its suppliers, intermediaries, or customers. The goal of the thesis is to add theoretical and applicable knowledge to the field of business process management by using the proposed approaches for improvement of process integration in intra- and cross-enterprise contexts.

Place, publisher, year, edition, pages
Stockholm: KTH, 2006. p. 77
Series
Report series / DSV, ISSN 1101-8526 ; 06:12
National Category
Information Systems
Identifiers
urn:nbn:se:kth:diva-4027 (URN)91-7178-331-8 (ISBN)
Public defence
2006-06-14, Sal A, DSV, KTH-Forum, Isafjordsgatan 39, Kista, 13:00
Opponent
Supervisors
Note
QC 20100929Available from: 2006-06-02 Created: 2006-06-02 Last updated: 2018-01-13Bibliographically approved
2. Service-based Processes: Design for business and technology
Open this publication in new window or tab >>Service-based Processes: Design for business and technology
2008 (English)Doctoral thesis, comprehensive summary (Other scientific)
Abstract [en]

The concepts of processes and services can be used to structure both businesses and software systems. From a business perspective, the use of processes promises efficient management of organizations. From a software perspective, executable process descriptions provide a way to structure software systems according to the business process the systems should support. Furthermore, the concept of software services allows systems to be partitioned in a modular fashion, thereby enabling large-scale system integration on a technical level. By combining process descriptions with software services in service-based processes, it is feasible to address both business and more technical software needs.

Aligning the business and software perspectives of processes and software services is, however, challenging, since implemented executable processes and software services need to cater for operational and strategic business needs as well as existing legacy software systems.

In this thesis, several instruments are presented that aim at aiding the design and evolution of service-based processes. The aligning of operational business and software perspectives on process descriptions is addressed by the introduction of business and technical process model levels. These levels can be aligned by the use of a set of model transformations and associated transformation rules. Furthermore, the aligning is aided by introducing means for achieving flexibility on both the business and technical model levels. The development of service-based processes from a strategic business point of view is aided by the introduction of novel models and methods for goal-based design of software services. Taken together, the instruments can be used for the design and evolution of service-based processes.

Place, publisher, year, edition, pages
Stockholm: KTH, 2008. p. 89
Series
Report series / DSV, ISSN 1101-8526 ; 08-010
Keywords
Business Process Models, Service Oriented Computing, SOC, SOA, Service Engineering
National Category
Information Systems
Identifiers
urn:nbn:se:kth:diva-9386 (URN)978-91-7415-130-5 (ISBN)
Public defence
2008-11-11, SalD, Isafjordsgatan 39, Forum, 13:00 (English)
Opponent
Supervisors
Projects
REMSServiam
Note
QC 20100810Available from: 2008-10-29 Created: 2008-10-28 Last updated: 2018-01-13Bibliographically approved

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Citation style
  • apa
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