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Re-conceiving building design quality: A review of building users in their social context
University of Manchester, United Kingdom.ORCID iD: 0000-0002-0688-9547
2016 (English)In: Indoor + Built Environment, ISSN 1420-326X, E-ISSN 1423-0070, Vol. 25, no 3, 509-523 p.Article, review/survey (Refereed) Published
Abstract [en]

Considerable overlap exists between post-occupancy research evaluating building design quality and the concept of 'social value', popularised by its recent application to issues of the public realm. To outline this potential research agenda, the paper reviews design quality research on buildings in relation to users and their social context where the term 'social context' refers to building user group dynamics, a combination of organisational cultures, management strategies, and social norms and practices. The review is conducted across five key building types, namely housing, workplaces, healthcare, education, and the retail/service sector. Research commonalities and gaps are identified in order to build a more comprehensive picture of the design quality literature and its handling of users in their social context. The key findings concerning each building type are presented visually. It is concluded that the design quality field comprises a patchwork of relatively isolated studies of various building types, with significant potential for theoretical and empirical development through interdisciplinary collaboration. Users tend to be conceived as anonymous and autonomous individuals with little analysis of user identity or interaction. Further, the contextual impact of user group dynamics on the relationship between building design and building user is rarely addressed in the literature. Producing a more nuanced understanding of users in situ is proposed as an important area for future design quality research.

Place, publisher, year, edition, pages
Sage Publications, 2016. Vol. 25, no 3, 509-523 p.
Keyword [en]
Building user, Building user group dynamics, Design quality, Social context, Social value, Typology of buildings
National Category
Social Sciences Interdisciplinary
URN: urn:nbn:se:kth:diva-195768DOI: 10.1177/1420326X14557550ISI: 000374491800008ScopusID: 2-s2.0-84964006045OAI: diva2:1045435

QC 20161114

Available from: 2016-11-09 Created: 2016-11-09 Last updated: 2016-11-14Bibliographically approved

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Watson, Kelly J.Karvonen, Andrew
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