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On analysis of trust dynamics in supply chain collaboration
KTH, School of Technology and Health (STH). University of Bremen, Germany.
2016 (English)In: ILS 2016 - 6th International Conference on Information Systems, Logistics and Supply Chain, International Conference on Information Systems, Logistics and Supply Chain , 2016Conference paper (Refereed)
Abstract [en]

Trust is an essential asset to support Supply Chain Collaboration (SCC), and it is a complex construct of dynamic nature. This dynamic behavior stems from trust ability of changing forms or states over time. Due to this dynamicity, SCC requires that the partners have a clear understanding of how trust changes throughout the lifetime of their alliances. This understanding is necessary in building and maintaining trustworthy relationships in dynamic environments. However, the authors have found no framework that sufficiently describes trust dynamics in SCC. Thus, this research presents the first approach toward a holistic framework describing trust dynamics by considering distinct dimensions, forms, states and roles of trust. The trust framework describing aspects attributing to trust dynamics is applied in an industrial case involving change events accruing to trust dynamics.

Place, publisher, year, edition, pages
International Conference on Information Systems, Logistics and Supply Chain , 2016.
Keyword [en]
Supply chain collaboration, Trust, Trust dynamics, Trust dynamics framework, Information systems, Supply chains, Dynamic behaviors, Dynamic environments, Dynamic nature, Holistic frameworks, Trust frameworks, Dynamics
National Category
Information Systems
Identifiers
URN: urn:nbn:se:kth:diva-195451ScopusID: 2-s2.0-84985990121OAI: oai:DiVA.org:kth-195451DiVA: diva2:1047750
Conference
6th International Conference on Information Systems, Logistics and Supply Chain, ILS 2016, 1 June 2016 through 4 June 2016
Note

QC 20161118

Available from: 2016-11-18 Created: 2016-11-03 Last updated: 2016-11-18Bibliographically approved

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