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Performance measurement: From philosophy to practice
KTH, Superseded Departments, Production Engineering.
2004 (English)In: International Journal of Productivity and Performance Management, ISSN 1741-0401, E-ISSN 1758-6658, Vol. 53, no 8, p. 726-737Article in journal (Refereed) Published
Abstract [en]

Even though remarkable progress has been made over recent years in the design of performance measurement frameworks and systems, many companies are still primarily relying on traditional financial performance measures. This paper presents an overview of the more common, more modern approaches to performance measurement and attempts to identify whether they have in fact addressed the limitations of traditional ways of measuring performance. The paper suggests that the modern frameworks have indeed addressed the underlying conceptual issues, but have rarely addressed the practicalities of measurement in ways that render them meaningful to practitioners. What is needed is further work to explore how these conceptual frameworks can be translated and tailored to fulfil the unique measurement needs of a specific company, especially at the operational level.

Place, publisher, year, edition, pages
2004. Vol. 53, no 8, p. 726-737
Keywords [en]
Activity based costs, Balanced scorecard, Performance management systems, Performance measures
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Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:kth:diva-202066DOI: 10.1108/17410400410569134Scopus ID: 2-s2.0-84993043320OAI: oai:DiVA.org:kth-202066DiVA, id: diva2:1075960
Note

QC 20170221

Available from: 2017-02-21 Created: 2017-02-21 Last updated: 2017-11-29Bibliographically approved

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