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The top IT concerns for Chief Information Officers in European Electric Power Industries
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
2006 (English)In: 41st International Conference on Large High Voltage Electric Systems 2006, CIGRE 2006, 2006Conference paper, Published paper (Refereed)
Abstract [en]

The electric power industry heavily depends on IT. Earlier, business operations of most large companies were supported by a number of isolated software systems performing diverse specific tasks, from real-time process control to administrative functions. Today many companies possess a highly complex enterprise-wide IT system; in large organizations several hundreds of interconnected systems may be employed. The industry is challenged by two major changes; the integration of administrative systems and operation support systems and the deregulation of the electricity market. The deregulation affects the deployment of IT in many ways; new IT support is needed for many business processes, e.g. billing. The ever changing business environment challenges contemporary organizations to constantly get most value from their IT. The Chief Information Officer, CIO, is responsible for IT management which is a significant challenge today. This paper uses the Architecture Theory Diagram (ATD) for modeling the CIO's responsibilities. The ATD spans the concerns of the CIO and is based on consolidated knowledge from existing architecture theories and frameworks. This paper presents the result from a survey where the concerns stated in the ATD were prioritized by CIOs at European electric power industries. The result can be used by CIOs for benchmarking. A prioritized set of concerns can be used for communicating to the rest of the organization what is important and be used as a basis for IT investments decisions and determining strategy. This paper is based on a survey answered by CIOs in the European electric power industry in January and February 2005. The survey was answered by twelve supreme IT chiefs at Electric Power Industries in Europe. All the respondents come from different countries and ten of the respondents are members in Cigré. The respondents consist of 75 % CIOs and 59 % of all the respondents' reports directly to their CEO. Results from the survey indicates that "Developing strategies", "IT and business alignment", and "Information security" are the three most important concerns for the European CIOs' in general. Then it is a large gap down to the fourth most important concern, which is "Project management". The paper is concluded with recommendation on how companies can use this survey to focus and communicating their prioritizations. The survey has been conducted in cooperation with the CIO-group at Vattenfall, Cigré and the Department of Industrial Information and Control Systems (ICS) at the Royal Institute of Technology (KTH), Sweden.

Place, publisher, year, edition, pages
2006.
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-6213Scopus ID: 2-s2.0-84876751683OAI: oai:DiVA.org:kth-6213DiVA: diva2:10859
Conference
41st International Conference on Large High Voltage Electric Systems 2006, CIGRE 2006; Paris; France; 27 August 2006 through 1 September 2006
Note

QC 20100908

Available from: 2006-10-06 Created: 2006-10-06 Last updated: 2014-10-29Bibliographically approved
In thesis
1. Using Architectural Principles to make the IT-Strategy come true: focusing on the electric power ndustry
Open this publication in new window or tab >>Using Architectural Principles to make the IT-Strategy come true: focusing on the electric power ndustry
2006 (English)Doctoral thesis, comprehensive summary (Other scientific)
Abstract [en]

Most large enterprises are facing numerous challenges concerning their information systems, IS, and information and communication technology, ICT. Today, many enterprises employ a considerable number of applications that often have redundant functionality. There is also a large diversification in the ICT products and technologies employed. Further, integration costs are a major issue in almost all acquisition projects and many enterprises experience a lack of data quality and information security. The list of IS/ICT management challenges can be made much longer. At most enterprises, IS/ICT decisions are made by autonomous business units. In order to change the situation described above and build a more cost-effective IS/ICT environment, all business units need to make consistent IS/ICT decisions. Distributed and consistent decisions can only be made if the decision maker knows which decisions to make and why he/she needs to make them. The latter can be described by the target architecture for the whole enterprise IS/ICT, the information needed to conduct the business and its relationship to the business processes and business organization together with the benefits that the target architecture provides to the business. Which decisions to make are formulated into architectural principles, i.e. rules that express how your enterprise needs to design and deploy IS/ICT.

The present thesis is a composite thesis including eight papers. The first four papers describe the reference model for IS/ICT management responsibilities that is one of the outcomes of the present research. Two different surveys have been performed in order to find out what the major IS/ICT management challenges are. The first survey was answered by 62 Swedish Chief Information Officers, CIOs, from large private enterprises as well as municipalities. The second survey was answered by twelve CIO’s from the European electric power industry. In the fifth paper, one of the IS/ICT management responsibilities, i.e. data quality, is used to illustrate how the IS/ICT manager’s responsibilities can be decomposed into measurable units. Over 70 respondents were used in order to perform an enterprise- wide measurement of the data quality at a Swedish insurance company. The last three papers are devoted to architectural principles. Architectural principles are introduced and guidelines on how to define and manage them are proposed in the sixth paper. The guidelines have been used in a review of Vattenfall’s architectural principles. In the last two papers, architectural principles and the reference model are combined in a methodology for assessing the enterprise architecture. The methodology has been used in two different case studies, one at Vattenfall and one at Scania. In both case studies multiple information systems were assessed from many different viewpoints resulting in that many respondents were interviewed.

Place, publisher, year, edition, pages
Stockholm: KTH, 2006. 41 p.
Series
Trita-EE, ISSN 1653-5146 ; 2006:039
Keyword
Enterprise Architecture, IT-strategy, Architectural principles, IT principles
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-4130 (URN)
Public defence
2006-10-25, F3, Sing-Sing, Lindstedtsvägen 26, Stockholm, 10:00
Opponent
Supervisors
Note
QC 20100908Available from: 2006-10-06 Created: 2006-10-06 Last updated: 2010-09-16Bibliographically approved

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