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Self Service Business Intelligence Design: Guidelines for Designing a Customizable Qlik Sense Application
KTH, School of Information and Communication Technology (ICT).
KTH, School of Information and Communication Technology (ICT).
2016 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

With the increasing amount of valuable data that companies have access to the need for tools visualizing this data have reached a wider group of users, many of which are not tech-savvy. Self-service Business Intelligence applications aim to meet this need and many guidelines regarding the general design of Business Intelligence have been produced in recent years. In this thesis some of these guidelines are interpreted and applied during the development of a Qlik Sense application for the Device Connection Platform department at Ericsson. The purpose of this thesis is to produce more specific guidelines that aim to complement existing general guidelines on Self-service Business Intelligence design; guidelines that should be taken into account when developing Qlik Sense applications. As a result, five guidelines that concerns conditional dimensions, screen resolutions, naming conventions for master items, the data layer and Qlik Sense conventions for visualizations are presented. Pros and cons regarding these guidelines are discussed along with alternative approaches. The conclusion states that the general guidelines interpreted in this project work were helpful for the workflow and readability of the application, but that more specific guidelines such as the ones presented in the result could be well needed when it comes to customizabil ity and flexibility for end users.

Abstract [sv]

Allt eftersom mängden värdefull data som företag har tillgång till ökar har behovet av verktyg som visualiserar dessa data nått en bredare grupp användare, där många är mindre tekniskt kunniga. Self-service Business Intelligence applikationer syftar till att möta detta behov och många generella riktlinjer för hur sådana applikationer ska designas har tagits fram under senare år. I denna rapport blir dessa riktlinjer tolkade och därefter applicerade under tiden av skapandet av en Self-service Business Intelligence applikation i mjukvaran Qlik Sense och för Ericsson Device Connection Platform. Syftet med rapporten är att utforma och presentera specifika riktlinjer för Qlik Sense att användas som komplement till de existerande och mer generella riktlinjerna för design av Self-service Business Intelligence i allmänhet. Rapportens resultat består av fem riktlinjer som avser villkorliga dimensioner, skärmupplösning, namnkonventioner för original, datalagret och Qlik Sense egna konventioner för visualiseringar. Föroch nackdelar med de framtagna riktlinjerna diskuteras tillsammans med alternativa tillvägagångssätt. Vi drar slutsatsen att de generella riktlinjerna som tolkats genom projektet i denna rapport var speciellt hjälpfulla för att uppnå läsbarhet och ett bra arbetsflöde för slutanvändaren i applikationen. Vidare konstateras att fler mjukvaruspecifika riktlinjer kan vara välbehövliga när det kommer till anpassningsbarhet av applikationer och flexibilitet för slutanvändare.

Place, publisher, year, edition, pages
2016. , 68 p.
Series
TRITA-ICT-EX, 2016:85
Keyword [en]
Qlik Sense, Business Intelligence, Self-service Business Intelligence, Data visualization, Data Discovery, Business Discovery, Guidelines
Keyword [sv]
Qlik Sense, Business Intelligence, Self-service Business Intelligence, Datavisualisering, Data Discovery, Business Discovery, Riktlinjer
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-205332OAI: oai:DiVA.org:kth-205332DiVA: diva2:1088586
Subject / course
Information and Communication Technology
Educational program
Master of Science in Engineering - Information and Communication Technology
Supervisors
Examiners
Available from: 2017-04-13 Created: 2017-04-13 Last updated: 2017-04-28Bibliographically approved

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Type fulltextMimetype application/pdf

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Citation style
  • apa
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