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Incremental innovations in organizational performance in health care
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Organization and management.
2010 (English)In: Learning Regional Innovation: Scandinavian Models, Palgrave Macmillan, 2010, 104-119 p.Chapter in book (Other academic)
Abstract [en]

In this chapter we present a case of how the concept of patient-centred care moved from a concept generally defined in national policy documents to a concept as a point of orientation, and how it became a conceptual innovation in practice. The emphasis was on integrated forms of organization such as team work, networking and development coalition. Local-regional knowledge resources emerged as critically significant because this is knowledge linked to practice, which could, therefore, operate ‘on line’ and do things from inside the process rather than from afar. The case is built on the idea that the learning necessary to provide the concept with a specific content emerges only through launching efforts to make the concept real in specific situations. It demonstrates that these efforts do not take the form of simple ‘application’. Rather, they demand rethinking about what is already known, a process that leads to renewed understanding of the concept. The concept of patient-centred care was used to enable broad-based involvement, mobilization and learning as the basis for innovation. © Palgrave Macmillan, a division of Macmillan Publishers Limited 2011.

Place, publisher, year, edition, pages
Palgrave Macmillan, 2010. 104-119 p.
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:kth:diva-207271DOI: 10.1057/9780230304154_6ScopusID: 2-s2.0-85015909462ISBN: 9780230304154 (electronic)OAI: oai:DiVA.org:kth-207271DiVA: diva2:1106288
Note

QC 20170607

Available from: 2017-06-07 Created: 2017-06-07 Last updated: 2017-06-07Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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More styles
Language
  • de-DE
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  • nn-NB
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  • Other locale
More languages
Output format
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