Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Developing a Collaboration Maturity Model for Telecomm Companies
KTH, School of Information and Communication Technology (ICT).
KTH, School of Information and Communication Technology (ICT).
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Collaboration is making a joint effort toward a goal. Due to various technical and business trends, organizations found themselves confronted with a complex and competitive environment that makes collaboration a compulsory activity to survive in the global market. Likewise, the telecommunication service providers and equipment suppliers changed their relationship by sharing roadmap and long-term vision to build the foundation of collaboration and consequently, promoting innovation along the telecom value chain.

Despite the growing trend toward collaboration during the last decade, a scarcity of proposals for how to improve the collaboration are apparent. Various collaboration maturity models have been developed to explicitly foster collaboration. These models are limited to certain types of collaboration or specific application domains and most of them do not have theoretically sound documentation. As a conclusion, no theoretically sound, rigorously tested and widely accepted collaboration maturity model for Telecommunication organization were found. Therefore, the main objective of this study is to present a new collaboration maturity model that addresses some of the above-mentioned limitations and provide the most appropriate model applicable in Telecommunication organizations.

This research used the design science method to develop a collaboration maturity as an assessment tool to represent the current situation of collaboration in an organization and determine available trouble spots. This artifact was developed with the cooperation of Ericsson, which is an international telecommunication company. This methodology assists researchers in evaluating the research and its objectives, processes, and results

To illustrate the usefulness of this maturity model, a questionnaire was developed and applied as an instrument for conducting assessment. A few focus groups discussions were utilized, in the form of a workshop, to validate both the model and the corresponding assessment tool.

Place, publisher, year, edition, pages
2015. , 60 p.
Series
TRITA-ICT-EX, 2015:253
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-210321OAI: oai:DiVA.org:kth-210321DiVA: diva2:1118269
Subject / course
Computer and Systems Sciences
Educational program
Master of Science - Engineering and Management of Information Systems
Examiners
Available from: 2017-06-30 Created: 2017-06-30 Last updated: 2017-06-30Bibliographically approved

Open Access in DiVA

No full text

By organisation
School of Information and Communication Technology (ICT)
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar

Total: 1 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf