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Business Challenges for Internet of Things: Findings from e-Home Care, Smart Access Control, Smart Cities and Homes
KTH, School of Information and Communication Technology (ICT), Communication Systems, CoS, Radio Systems Laboratory (RS Lab).
KTH, School of Information and Communication Technology (ICT), Communication Systems, CoS, Radio Systems Laboratory (RS Lab).ORCID iD: 0000-0002-5009-723X
2013 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Services based on the Internet of Things (IoT) and Machine to Machine (M2M) communications are actively being proposed for several industries. A lot of initiatives are presented for smart cities, smart homes and smart energy systems. But even with advances in new technology and substantial amount of research funding, most of these services are not deployed on a large scale. Innovation is not needed only for the technical solutions but also for the business models and how actors cooperate.In this paper, a number of projects on smart cities, smart homes and energy systems are presented and compared with some successful cases where new IoT and M2M concepts have been applied. Also, an analysis in presented for the benefits and values that can be identified for different IoT services, including cost saving in service provisioning and ease of use for end-users. It is also studied how drivers, such as improvement in resource utilization, are often hampered by the unwillingness of traditional actors to share a service platform, afraid of losing control over their customers.Examples show how the business models changed or need to be changed. The co-existence of services from parallel sectors and within the same sector is studied in this paper and further compared with a case of competing solutions for the same service (mobile parking). The application of new technology entails changes in the organization of actors; this paper reveals the decreased relevance of some traditional actors, like communication providers, in the service delivery when IoT and M2M solutions are adopted.

Place, publisher, year, edition, pages
Atlanta, Georgia.: IMP Group , 2013.
Keywords [en]
Access control, Actor cooperation, Business models, Home care services, Facility management and smart houses, Internet of things, Machine-to-Machine communication, Smart cities, Techno-economic analysis
National Category
Business Administration
Research subject
Business Studies; Industrial Economics and Management
Identifiers
URN: urn:nbn:se:kth:diva-212547OAI: oai:DiVA.org:kth-212547DiVA, id: diva2:1135378
Conference
The 29th Annual IMP Conference
Note

QC 20170823

Available from: 2017-08-23 Created: 2017-08-23 Last updated: 2017-08-28Bibliographically approved
In thesis
1. The Internet of Things in Health, Social Care, and Wellbeing
Open this publication in new window or tab >>The Internet of Things in Health, Social Care, and Wellbeing
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The Internet of Things (IoT) enables opportunities to remotely sense and control objects via communication networks. We study services based on connected devices and the collaboration they generate between the ICT and the Health, Social Care and Wellbeing (HSCWB) industries.

In HSCWB, IoT can support a change from episodic treatments of illness to preventive care and wellbeing solutions. The IoT can be a supporter in cost efficient and high quality health care. The objective is to achieve healthier life years and more efficiency in health and social care. Even if the potential of IoT in HSCWB has been proven in pilot projects and small-scale solutions, the benefits and opportunities for many actors are still unclear. There is a research gap in studying the roles and business opportunities for market-driven technology-based solutions enabled by connected devices.

The research approach separates technological and business domains. On the technology side, the focus is on advances in connectivity for IoT. We present the technical details on a limitation to support IoT devices in cellular networks. We quantify the limitations in the Random Access Channel of the LTE air interface to support IoT devices. Moreover, we propose the adaptation of an access mechanism to enable massive number of simultaneous access attempt in cellular networks.

On the business side, we identify and present how the conditions of the health and social care structure in Sweden affect the establishment of IoT solutions in HSCWB. We then show how these conditions have generated three distinctive development patterns—to innovate within the public sector, to develop solutions in the private care sector, or to target the wellbeing sector to avoid regulatory setbacks.

Based on these patterns, we look closer into study cases to show how business opportunities have been addressed from a business network perspective. When deploying an IoT service, not all critical challenges can be appreciated at a single firm level. Therefore, we rely on a network-level business model framework to analyze emerging IoT services in HSCWB.

The findings suggest that IoT components can improve an existing service by automating internal working processes, or they can enable new value propositions and convenience to end users. In general terms, the collaboration can be used (i) to improve the efficiency of existing services in health and social care without an original intention to change the service offering, or (ii) to create novelty and differentiation, without affecting the internal logics of existing HSCWB services.

Place, publisher, year, edition, pages
Stockholm: KTH Royal Institute of Technology, 2017. p. 82
Series
TRITA-ICT ; 2017:15
Keywords
Internet-of-Things, Enabling ICT, Social care, Wellbeing, Business models, Business Ecosystems
National Category
Economics and Business Communication Systems Telecommunications
Research subject
Information and Communication Technology
Identifiers
urn:nbn:se:kth:diva-212548 (URN)978-91-7729-487-0 (ISBN)
Public defence
2017-09-27, Ka-Sal C (Sal Sven-Olof Öhrvik), KTH, Kistagången 16, Kista, 13:00 (English)
Opponent
Supervisors
Projects
IoT Ecosystems (VINNOVA)COIN-SWEATMTC2020M2MRISE
Note

QC 20180828

Available from: 2017-08-28 Created: 2017-08-23 Last updated: 2017-08-28Bibliographically approved

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