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Measuring mobility and transport services: The METPEX project
KTH, School of Architecture and the Built Environment (ABE), Transport Science, System Analysis and Economics.ORCID iD: 0000-0001-7124-7164
KTH, School of Architecture and the Built Environment (ABE), Transport Science, System Analysis and Economics.
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2018 (English)In: AHFE 2017 International Conference on Human Factors in Transportation, 2017, Springer, 2018, Vol. 597, p. 1036-1045Conference paper, Published paper (Refereed)
Abstract [en]

Public transport is key to access social, economic, civic and cultural life. However, there is still a need to better understand (1) the needs of all transport users and (2) transport provision in cities and regions. The development of an inclusive, validated, passenger experience measurement instrument is the first step in understanding the whole journey, multi-modal journeys. Such a validated tool would enable resources to be focused on areas which travelers felt most important. Such information could be used to create high quality, user centred, integrated, accessible public transport services, capable of attracting and retaining public transport users whilst meeting sustainability targets. This paper describes the METPEX project and the derivation of a set of Key Performance Indicators.

Place, publisher, year, edition, pages
Springer, 2018. Vol. 597, p. 1036-1045
Series
Advances in Intelligent Systems and Computing, ISSN 2194-5357 ; 597
Keywords [en]
Journey mode, KPIs, Measurement instrument, Passenger experience, User needs
National Category
Economic Geography
Identifiers
URN: urn:nbn:se:kth:diva-213188DOI: 10.1007/978-3-319-60441-1_98Scopus ID: 2-s2.0-85022324840ISBN: 9783319604404 OAI: oai:DiVA.org:kth-213188DiVA, id: diva2:1137028
Conference
AHFE 2017 International Conference on Human Factors in Transportation, 2017, Los Angeles, United States, 17 July 2017 through 21 July 2017
Funder
EU, FP7, Seventh Framework Programme, FP7-SCP2-GA-2012-314354
Note

QC 20170830

Available from: 2017-08-30 Created: 2017-08-30 Last updated: 2018-01-16Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
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  • Other locale
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Output format
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