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Influence of information sharing behavior on trust in collaborative logistics
KTH, School of Industrial Engineering and Management (ITM).
2017 (English)In: 18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, Springer-Verlag New York, 2017, Vol. 506, p. 493-506Conference paper (Refereed)
Abstract [en]

Collaborations are based on mutual trust to strengthen confidence in the sharing of various resources such as information. Particularly in logistics, collaborations benefit emerged rich-data environments to successfully manage demand fluctuation and visibility of in-store logistics; as well as the sharing of physical assets. Shared information is gathered from various sources and manipulated by specific partner to match or maximize individual payoff. Such information may become vulnerable to information sharing behavior of the partner to henceforth affect trust. This paper investigates the influence of the information sharing behavior on trust. It focuses on a dimension of information accuracy to answer a research question: how do information sharing behaviors of partner affect trust in logistics collaboration? A framework of information behavior is established, and subsequently a trust model specified. Afterwards, simulation experiments are conducted to observe resulting impacts. Results unveil that both, the positively and negatively manipulated information influence trust in similar magnitudes. It is further argued that partner’s deceitful behavior underlying information sharing can be reduced although it might be difficult to eliminate.

Place, publisher, year, edition, pages
Springer-Verlag New York, 2017. Vol. 506, p. 493-506
Series
IFIP Advances in Information and Communication Technology, ISSN 1868-4238 ; 506
Keyword [en]
Information behavior, Information uncertainty, Logistics collaboration, Rich-data environments, Trust, Veracity information
National Category
Other Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-216683DOI: 10.1007/978-3-319-65151-4_44Scopus ID: 2-s2.0-85029600333ISBN: 9783319651507 (print)OAI: oai:DiVA.org:kth-216683DiVA, id: diva2:1153950
Conference
18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, Vicenza, Italy, 18 September 2017 through 20 September 2017
Note

QC 20171101

Available from: 2017-11-01 Created: 2017-11-01 Last updated: 2018-01-13Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf