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Tutoring online tutors: Using digital badges to encourage the development of online tutoring skills
KTH, School of Education and Communication in Engineering Science (ECE), Learning.ORCID iD: 0000-0002-9984-6561
KTH, School of Education and Communication in Engineering Science (ECE), Learning.ORCID iD: 0000-0002-9486-2554
KTH, School of Education and Communication in Engineering Science (ECE), Learning.ORCID iD: 0000-0002-8200-6021
2018 (English)In: British Journal of Educational Technology, ISSN 0007-1013, E-ISSN 1467-8535, Vol. 49, no 1, p. 127-136Article in journal (Refereed) Published
Abstract [en]

Online tutors play a critical role in e-learning and need to have an appropriate set of skills in addition to subject matter expertise. This paper explores how digital badges can be used to encourage the development of online tutoring skills. Based on previous research, we defined three digital badges, which are examples of essential tutoring skills.These skills were self-assessed during two weeks by online tutors in K-12 mathematics, who also wrote a self-reflection based on their experience. The digital badges motivated tutors to reflect on online tutoring practices. The tutors described that they gained a more detailed understanding of the tutoring process when continuously analyzing ongoing conversations. However, it was a challenge for the tutors to balance the private activity, reflection on tutoring skills, and the social activity, communication with the K-12 students. It is essential to take into account when tutors will have time to reflect, for example, by scheduling time for reflection or enabling opportunities for reflection that is flexible in time. A challenge for further research is to better understand the potential benefits of different types of badges

Place, publisher, year, edition, pages
John Wiley & Sons, 2018. Vol. 49, no 1, p. 127-136
National Category
Learning
Research subject
Technology and Learning
Identifiers
URN: urn:nbn:se:kth:diva-220519DOI: 10.1111/bjet.12525ISI: 000419677500012Scopus ID: 2-s2.0-85040333338OAI: oai:DiVA.org:kth-220519DiVA, id: diva2:1168739
Note

QC 20180109

Available from: 2017-12-21 Created: 2017-12-21 Last updated: 2018-01-29Bibliographically approved

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Stenbom, Stefan

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
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  • vancouver
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  • de-DE
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Output format
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