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Konsten att vårda och ge omsorg
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
2007 (Swedish)Doctoral thesis, monograph (Other scientific)
Abstract [en]

A study on skills among healthcare workers investigates how healthcare workers use skills in difficult caring contexts, aiming to describe how practical knowledge is employed in decision making in occuring situations. The dialogue seminar method, with it’s elements of reading and writing to explore practical knowledge, was used to gather information. Contributing healthcare workers represent a multiplicity of experiences and perspectives. Their narratives on caring dilemmas are presented and used as framework for the study. The author creates an analogy between caring dilemmas and performing knowledge in professional art work. The narratives of the healthcare workers has been arranged in a documentary composition and on several occasion presented to a wider audience in order to make a reality-check on the study’s conclusions. The study shows how terms from professional art work such as presence, interpretation and reflexive techniques are useful in understanding skills of healthcare workers. The investigation also points out problems related to the inability of healthcare organizations to comprehend and acknowledge the practical dimension of healthcare workers skills. The study has been carried out within the KTH Advanced Programme for Reflective Practice presented at

Place, publisher, year, edition, pages
Stockholm: KTH , 2007. , 269 p.
Trita-IEO, ISSN 1100-7982 ; 2007:05
Keyword [en]
skills, expertise, healthcare workers, practical knowledge, pxperience knowledge, professional art work
National Category
URN: urn:nbn:se:kth:diva-4411ISBN: 978-91-7178-701-9OAI: diva2:12186
Public defence
2007-06-11, Sal M3, KTH, Brinellvägen 64, Stockholm, 10:00 (English)
QC 20100823Available from: 2007-05-31 Created: 2007-05-31 Last updated: 2010-08-23Bibliographically approved

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Victor Tillberg, Ann-Charlotte
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Industrial Economics and Management (Dept.)

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