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Screen-sharing based distance education as complement to classroom education within programming
KTH, School of Electrical Engineering and Computer Science (EECS).
KTH, School of Electrical Engineering and Computer Science (EECS).
2018 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study was carried out with the purpose ofexamining the possibility of implementing a screen-sharing basedone-on-one help platform as a complement to classroomeducation within the field of programming, from a humancomputer interaction (HCI) perspective as well as from amanagement perspective. It was carried out in collaboration withthe non-profit organization Hello World!. The focuses are onexamining the value of such a platform in terms of usability anduser retention, as well as what the most prominent motivationfactors are for employee engagement. The research wasperformed using HCI researching methods including a highfidelityprototype, walkthroughs, think-aloud evaluations as wellas qualitative and quantitative interviews. Three mainperspectives were examined; the perspective of users, HelloWorld! employees and partner employees. The combined resultsof the study imply that there is a susceptible target group for ascreen-sharing based platform as a complement to classroomeducation in the field of programming. The findings also implythat such a platform would be most value creating for users withno previous experience of programming at home, while userswith such previous experience are most likely to have higher userretention. Furthermore, the results imply that the motivationalfactors vary between Hello World! employees and partnercompanies, but also between the different partner companies dueto different processes and prerequisites. Generally, there are twocriteria to be met for employee engagement: a setup wherecorporate social responsibility (CSR) work is rewarded andwhere the employee can align personal identity and image withthat of the organization or cause.

Place, publisher, year, edition, pages
2018.
Series
TRITA-EECS-EX ; 2018:437
Keywords [en]
Human Computer Interaction (HCI), Distance education, High-fidelity prototype, Walkthrough, Think-aloud evaluation, Formative evaluation, Summative evaluation, Usability, User retention, User Centered Design (UCD)
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-250229OAI: oai:DiVA.org:kth-250229DiVA, id: diva2:1307184
External cooperation
Hello World!
Educational program
Master of Science in Engineering - Industrial Engineering and Management
Supervisors
Examiners
Available from: 2019-05-13 Created: 2019-04-26 Last updated: 2019-05-13Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf