The coordinative functions of flight strips: Air traffic control revisited
1999 (English)In: Proceedings of the international ACM SIGGROUP conference on Supporting group work, 1999, 101-110 p.Conference paper (Refereed)
Cooperation in time-critical and physically distributed worksettings, such as air traffic control, requires extensive coordinationbetween the involved actors. For this coordination to beefficient the controllers rely both on the comprehensive use ofrules and procedures, and on artifacts supporting them infollowing these procedures. At the Copenhagen Air TrafficControl Center this coordination is largely carried out throughthe use of a flight plan database system, paper flight strips, anda closed-circuit television system. In relation to the introductionof a new and increasingly automated system in the year 2003 this paper discusses the coordinative functions served bythese three, soon to be replaced, artifacts from a design perspective.Despite the skepticism expressed in previous research,our results show that a further computerization couldbe successful if the coordinative functions the system currentlyfulfills are properly preserved.
Place, publisher, year, edition, pages
1999. 101-110 p.
Air traffic control, flight strips, ccordination, closed-circuit television system, computerization, automation, CSCW
Computer and Information Science Sociology
IdentifiersURN: urn:nbn:se:kth:diva-7926DOI: 10.1145/320297.320308OAI: oai:DiVA.org:kth-7926DiVA: diva2:13105
Phoenix, Arizona, United States, November 14 - 17, 1999
QC 201010142005-10-212005-10-212010-10-14Bibliographically approved