Collaboration to Improve Local Business Services: The "Norrtälje Project" in Sweden
2008 (English)In: International Journal of Bank Marketing, ISSN 0265-2323, Vol. 26, no 1, 57-72 p.Article in journal (Refereed) Published
Purpose - The purpose of this paper is to test the effectiveness of collaborative dialogue to support small business development in small communities. Design/methodology/approach - The paper employs a case study involving collaboration using both an interpersonal network structure and an inter-organizational project structure. Findings - the paper finds that collaboration mobilizes local resources to fill structural and relational gaps in the local institutional environment for SMEs. Research limitations/ implications - The research agenda for collaborative planning should include studying institutional factors that can hinder some actors such as small businesses from participating. Originality/value - The paper provides practical experience of banks as community development actors, and identifies a potential conflict in normative collaboration theory between inclusiveness/diversity and a "higher level" institutional focus.
Place, publisher, year, edition, pages
2008. Vol. 26, no 1, 57-72 p.
Banks, Community development, Small to medium-sized enterprises, Sweden
IdentifiersURN: urn:nbn:se:kth:diva-8262DOI: 10.1108/02652320810847110ScopusID: 2-s2.0-38749132844OAI: oai:DiVA.org:kth-8262DiVA: diva2:13537
QC 201501152008-04-242008-04-242015-01-15Bibliographically approved