Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Office environment, health and job satisfaction: an explorative study of office design's influence
KTH, School of Technology and Health (STH).ORCID iD: 0000-0002-7987-1567
2005 (English)Licentiate thesis, comprehensive summary (Other scientific)
Abstract [en]

The present thesis investigates environmental factors impact on office employees. More specifically, it investigates: 1) perception and experience of office environments, 2) satisfaction with office environments, and 3) health status and job satisfaction in connection to office environment. It is based on an empirical study with 491 office employees from twenty-six companies and divisions in larger companies. Each one respectively represents one of seven identified office-types in office design: cell-office, sharedroom office, small open plan office, medium open plan office, large open plan office, flex-office and combi-office. This study takes its basis in architecture, although an interdisciplinary approach from organizational and management theory, environmental psychology, and social and stress medicine has been used. Qualitative and quantitative methods were used.

In Article I a review of the different research fields that investigate environmental influences are presented with a focus on office environments. Different perspectives on the environmental impact on office employees are investigated.

In Article II an analysis of office environment based on the employee’s perception and experience of the architecture is done based on in-depth interviews using a method originally developed by Kevin Lynch (1960). The method measures the "imagebility" of a space, rated by the users with following elements: landmark, node, path, edge and district. The result showed that the method, based on employees’ perception and use of space, is a possible tool in the design process to get a better understanding of where the elements that reinforce "imageability" most likely will appear in an office environment. The method thus gives a better idea of the future "imageability" of a space and could be useful as guidance in the design process of how the architectural design will be received by the users in the end.

In Article III employees’ satisfaction with the office environment in different office-types is investigated. The article focuses on three domains: 1) Ambient factors, 2) Noise and Privacy and 3) Designrelated factors. The statistical analysis was done using a logistic regression model with multivariate analysis. Adjustment was done for: age, gender, job rank, job satisfaction and market division. The results show differences in satisfaction with the office environment between employees in different office-types, many of which were statistically significant. When differences persist in the multivariate analysis they can possibly be ascribed to the office-type. Results show that employees in cell-offices are prominently most satisfied followed by those in flex-offices. Cell-offices rate only low on social aspects of Design-related factors. A major finding is internal differences between different office-types where employees share workspace and facilities. The medium and large open plan offices could be described as high-risk officetypes.

In Article IV differences between employees in different office-types with regard to health, wellbeing and job satisfaction are analyzed. A multivariate analysis of the data was done with adjustment for the confounders: age, gender, job rank and market division. The results show that there are risks of ill health and poor well-being in medium and small open plan offices. Employees in these office-types show significantly higher risks compared with those in other office-types. In medium open plan and combioffices the employees show the highest prevalence of low job satisfaction. The best chance for good health status and job satisfaction is among employees in cell-offices and flex-offices; there are, however, internal differences in distribution on different outcome variables for job satisfaction. The major finding of these studies is that there are significant differences with regard to satisfaction with office environments as well as health status and job satisfaction between employees in different office-types; differences that can possibly can be ascribed to the office-types as they persist after adjustment for important confounders.

Place, publisher, year, edition, pages
Stockholm: KTH , 2005. , 45 p.
Series
Trita-STH : report, ISSN 1653-3836 ; 2005:1
Keyword [en]
office employees, physical environment, office-type, architecture, experience, satisfaction, dissatisfaction, health, well-being, job satisfaction, perception, architectural features, functional features
National Category
Architectural Engineering Social Sciences
Identifiers
URN: urn:nbn:se:kth:diva-472ISBN: 91-7178-168-4 (print)OAI: oai:DiVA.org:kth-472DiVA: diva2:13605
Presentation
2005-11-08, Sal E51, Osquars backe 14, Stockholm, 13:00
Opponent
Supervisors
Note
QC 20101126Available from: 2005-11-02 Created: 2005-11-02 Last updated: 2010-11-26Bibliographically approved
List of papers
1. Three Approaches to Office Design; A Review of Environmental Influences
Open this publication in new window or tab >>Three Approaches to Office Design; A Review of Environmental Influences
(English)Manuscript (Other academic)
National Category
Architectural Engineering
Identifiers
urn:nbn:se:kth:diva-8312 (URN)
Note
QC 20101125Available from: 2005-11-02 Created: 2005-11-02 Last updated: 2010-11-26Bibliographically approved
2. Office Design: Applying Lynch’s Theory on Office Environments
Open this publication in new window or tab >>Office Design: Applying Lynch’s Theory on Office Environments
2005 (English)In: Nordisk arkitekturforskning, ISSN 1102-5824, no 4, 69-79 p.Article in journal (Refereed) Published
National Category
Architectural Engineering
Identifiers
urn:nbn:se:kth:diva-8313 (URN)
Note
QC 20101126Available from: 2005-11-02 Created: 2005-11-02 Last updated: 2017-12-14Bibliographically approved
3. Office Environment and Employee Satisfaction: The Impact of Office-type.
Open this publication in new window or tab >>Office Environment and Employee Satisfaction: The Impact of Office-type.
(English)Manuscript (Other academic)
National Category
Architectural Engineering Social Sciences
Identifiers
urn:nbn:se:kth:diva-8314 (URN)
Note
QC 20101126Available from: 2005-11-02 Created: 2005-11-02 Last updated: 2010-11-26Bibliographically approved
4. Office-type in Relation to Health, Well-being and Job Satisfaction Among Employees
Open this publication in new window or tab >>Office-type in Relation to Health, Well-being and Job Satisfaction Among Employees
2008 (English)In: Environment and Behavior, ISSN 0013-9165, E-ISSN 1552-390X, Vol. 40, 636-668 p.Article in journal (Refereed) Published
Abstract [en]

This article investigates the hypothesis that office type has an influence on workers’ health status and job satisfaction and 469 employees in seven different types, defined by their unique setup of architectural and functional features, have rated their health status and job satisfaction. Multivariate regression models were used for analysis of these outcomes, with adjustment for age, gender, job rank, and line of business. Both health status and job satisfaction differed between the seven office types. Lowest health status was found in medium-sized and small open plan offices. Best health was among employees in cell offices and flex offices. Workers in these types of offices and in shared room offices also rated the highest job satisfaction. Lowest job satisfaction was in combi offices, followed by medium-sized open plan offices. The differences between employees could possibly be ascribed to variations in architectural and functional features of the office types.

Keyword
employment, health status, modeling, multivariate analysis, regression analysis
National Category
Architectural Engineering Public Health, Global Health, Social Medicine and Epidemiology
Identifiers
urn:nbn:se:kth:diva-8315 (URN)10.1177/0013916507307459 (DOI)000259301500003 ()2-s2.0-48749115553 (Scopus ID)
Note
QC 20100908Available from: 2005-11-02 Created: 2005-11-02 Last updated: 2017-12-14Bibliographically approved

Open Access in DiVA

fulltext(3670 kB)6356 downloads
File information
File name FULLTEXT01.pdfFile size 3670 kBChecksum MD5
3d57d9c16b42e9f005de5fa67d58024c0f4c79b4c6601eae12686d52e6908ee68bc578ef
Type fulltextMimetype application/pdf

Authority records BETA

Danielsson, Christina

Search in DiVA

By author/editor
Danielsson, Christina
By organisation
School of Technology and Health (STH)
Architectural EngineeringSocial Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 6356 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 11034 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf