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Krishi Pustak: A social networking system for low-literate farmers
Microsoft Res, Bangalore, Karnataka, India.
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. (Mobile Life)
Microsoft Res, Bangalore, Karnataka, India.
Microsoft Res, Bangalore, Karnataka, India.
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2015 (English)In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, CSCW 2015, Association for Computing Machinery (ACM) , 2015, p. 1670-1681Conference paper, Published paper (Refereed)
Abstract [en]

With the wide penetration of mobile internet, social networking (SN) systems are becoming increasingly popular in the developing world. However, most SN sites are text heavy, and are therefore unusable by low-literate populations. Here we ask what would an SN application for low-literate users look like and how would it be used? We designed and deployed KrishiPustak, an audio-visual SN mobile application for low-literate farming populations in rural India. Over a four month deployment, 306 farmers registered through the phones of eight agricultural mediators making 514 posts and 180 replies. We conducted interviews with farmers and mediators and analyzed the content to understand system usage and to drive iterative design. The context of mediated use and agricultural framing had a powerful impact on system understanding (what it was for) and usage. Overall, KrishiPustak was useful and usable, but none-The-less we identify a number of design recommendations for similar SN systems.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2015. p. 1670-1681
Keywords [en]
HCI4D, ICTD, India, low-literate, Social media, Agriculture, Computer supported cooperative work, Developing countries, Groupware, Interactive computer systems, Rural areas, Low literates, Social networking (online)
National Category
Information Systems
Identifiers
URN: urn:nbn:se:kth:diva-303261DOI: 10.1145/2675133.2675224ISI: 000371990400142Scopus ID: 2-s2.0-84962651373OAI: oai:DiVA.org:kth-303261DiVA, id: diva2:1602613
Conference
18th ACM Conference on Computer Supported Cooperative Work & Social Computing, CSCW 2015, Vancouver, BC, Canada, March 14 - 18, 2015
Note

Part of proceedings: ISBN 9781450329224

QC 20211013

Available from: 2021-10-13 Created: 2021-10-13 Last updated: 2022-06-25Bibliographically approved

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Ferreira, Pedro

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
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