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Digital Work Environment Rounds - Systematic Inspections of Usability Supported by the Legislation
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-2411-6417
2021 (English)In: Human-Computer Interaction, Interact 2021, PT II / [ed] Ardito, C Lanzilotti, R Malizia, A Petrie, H Piccinno, A Desolda, G Inkpen, K, Springer Nature , 2021, Vol. 12933, p. 197-218Conference paper, Published paper (Refereed)
Abstract [en]

Digital tools are an essential part of the work environment of many civil servants working at public authorities. They should therefore follow the prevalent work environment legislation. This paper describes a method to conduct digital work environment rounds to assess the usability of digitalized work to assess work environment risks and identify improvements. The methodology used is following a participatory action research project in collaboration between users, union representatives, managers and IT experts. The case presented in this paper describes the development of the digital work environment round in collaboration with a court in Sweden. It was based on an international standard in the making and collaboratively developed and adapted to the situation at the public authority. Based on this work the public authority has now decided to make this method a part of their annual systematic work environment management and other organizations are following in their tracks.

Place, publisher, year, edition, pages
Springer Nature , 2021. Vol. 12933, p. 197-218
Series
Lecture Notes in Computer Science, ISSN 0302-9743
Keywords [en]
Digital work environment, Digitalization, Usability, Work environment rounds
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:kth:diva-303775DOI: 10.1007/978-3-030-85616-8_13ISI: 000697565900013Scopus ID: 2-s2.0-85115235458OAI: oai:DiVA.org:kth-303775DiVA, id: diva2:1605330
Conference
18th IFIP TC 13 International Conference on Human-Computer Interaction (INTERACT), AUG 30-SEP 03, 2021, Bari, ITALY
Note

Part of proceedings: ISBN 978-3-030-85616-8, QC 20230117

Available from: 2021-10-22 Created: 2021-10-22 Last updated: 2023-01-17Bibliographically approved

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Gulliksen, Jan

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf