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Hitting a moving target: digital transformation and welfare technology in Swedish municipal eldercare
KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.ORCID iD: 0000-0002-9522-5469
2021 (English)In: Disability and Rehabilitation: Assistive Technology, ISSN 1748-3107, E-ISSN 1748-3115, Vol. 16, no 1, p. 103-111Article in journal (Refereed) Published
Abstract [en]

Introduction: This article contributes to the discussion on digital transformation and welfare technology in municipal eldercare. The aim of welfare technology solutions is to exceed the current welfare system and to meet the challenges of an ageing population through technological innovations and applications that help people to better cope with health issues and strengthen their participation, activity and independence regarding their own healthcare. Methods: First, this article outlines a number of different perspectives on technological and social change. Against this backdrop, this article portrays the challenges faced by Swedish municipal eldercare organizations due to the moving targets of digital transformation and the development of welfare technologies. Conclusion: In this context, eldercare organizations are at risk of becoming victims of the fast pace at which technology develops and the rhetoric of technological determinism; they may try to pursue the latest technological innovation at the expense of their stakeholders’ needs. The implementation and deployment of welfare technology become a real-world social experiment. Without proper tools for evaluation, welfare technology might be implemented and deployed as an end in itself, instead of as means for better ageing or improved eldercare. This article concludes by framing a set of questions to help increase the understanding of welfare technology implementation and deployment in order to mitigate risks and improve outcomes.IMPLICATIONS FOR REHABILITATION Analysis of different perspectives regarding technological and social change. Identification of the challenges faced by municipal eldercare organizations due to digital transformation. Presentation of evaluation questions to increase the understanding of welfare technology implementation and deployment in order to mitigate risks and improve outcomes.

Place, publisher, year, edition, pages
Informa UK Limited , 2021. Vol. 16, no 1, p. 103-111
Keywords [en]
Digital transformation, eldercare, Swedish municipalities, technological change, welfare technology, aging, article, human, human experiment, organization, outcome assessment, social change, victim, welfare, aged, disabled person, elderly care, health care delivery, rehabilitation, Sweden, technology, very elderly, Aged, 80 and over, Disabled Persons, Health Services Accessibility, Health Services for the Aged, Humans
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:kth:diva-305856DOI: 10.1080/17483107.2019.1642393PubMedID: 31348681Scopus ID: 2-s2.0-85101204043OAI: oai:DiVA.org:kth-305856DiVA, id: diva2:1617717
Note

QC 20211207

Available from: 2021-12-07 Created: 2021-12-07 Last updated: 2022-06-25Bibliographically approved

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Frennert, Susanne

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