Towards the Operationalization of Trust Relationships in Networked Organizations
2022 (English)In: ONLINE ENGINEERING AND SOCIETY 4.0 / [ed] Auer, ME Bhimavaram, KR Yue, XG, Springer Nature , 2022, Vol. 298, p. 256-267Conference paper, Published paper (Refereed)
Abstract [en]
The sharing economy is a widespread concept of commonly used resources either among individuals or across organizations putting efforts into jointly utilizing existing resources. Within digital networked organizations, trust behavior needs to be supported by mechanisms to establish and sustain the collaborative network. This paper presents methods for visualizing and scoring collaborative behavior as steps towards operationalizing the trust relationship within networked organizations. Using a case study involving a sharing digital laboratory, we investigate how transparency influences collaborative work and how it affects digital collaborations as a whole. We apply Social Network Analysis (SNA) and the Supply Chain Operations Reference (SCOR) model to visualize and score trust behavior within a case study for digital laboratories. The result of the trust behavior will be extended to an overarching sharing economy business model that promotes the network effect for networked organizations.
Place, publisher, year, edition, pages
Springer Nature , 2022. Vol. 298, p. 256-267
Series
Lecture Notes in Networks and Systems, ISSN 2367-3370
Keywords [en]
Trust, Sharing economy, Network analysis, Collaborative behavior, Digital laboratory
National Category
Business Administration Production Engineering, Human Work Science and Ergonomics Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:kth:diva-310872DOI: 10.1007/978-3-030-82529-4_25ISI: 000772185600025Scopus ID: 2-s2.0-85115853239OAI: oai:DiVA.org:kth-310872DiVA, id: diva2:1651411
Conference
18th Annual International Conference of the International-Association-of-Online-Engineering (IAOE) and the Global-Online-Laboratory-Consortium (GOLC) on Remote Engineering and Virtual Instrumentation (REV) - Online Engineering and Society 4.0, FEB 24-26, 2021, ELECTR NETWORK
Note
QC 20220412
2022-04-122022-04-122025-02-10Bibliographically approved