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Managing the tensions in marketer- influencer relationships
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).ORCID iD: 0000-0001-8264-2266
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Sustainability, Industrial Dynamics & Entrepreneurship.ORCID iD: 0000-0002-2874-017x
Simon Fraser Univ, Beedie Sch Business, 500 Granville St, Vancouver, BC V6C 1W6, Canada..
2022 (English)In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068, Vol. 65, no 5, p. 559-566Article in journal (Refereed) Published
Abstract [en]

The use of influencers in marketing is not new. However, the advent of the internet and, more recently, various forms of social media have both acceler-ated the use of influencers in marketing and also democratized its use considerably. In this article, we explore the nature of influence and power. We describe a study directed at understanding the promises and perils of influencer marketing from both the firm-and influencer perspectives to identify three key tensions that exist for marketers in the management of influencer relationships. We outline and explain these tensions and the lessons that can be learned from them, and then illustrate the lessons with a series of positive and negative cases. We close by spec-ulating on the further evolution of influencer marketing.

Place, publisher, year, edition, pages
Elsevier BV , 2022. Vol. 65, no 5, p. 559-566
Keywords [en]
Influencer marketing, Social media, Power theory, Marketing management, Social proof
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kth:diva-317343DOI: 10.1016/j.bushor.2021.09.003ISI: 000844320400004Scopus ID: 2-s2.0-85132212754OAI: oai:DiVA.org:kth-317343DiVA, id: diva2:1694570
Note

QC 20220909

Available from: 2022-09-09 Created: 2022-09-09 Last updated: 2022-09-09Bibliographically approved

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McMullan, KylieLaurell, Christofer

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
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  • Other style
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  • de-DE
  • en-GB
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