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Vanliga utmaningar för svenska tillverkande SMEs vid implementering av ERP- system: En studie om förekommande hinder som leder till misslyckande vid implementering av affärssystem
KTH, School of Industrial Engineering and Management (ITM), Production engineering.
KTH, School of Industrial Engineering and Management (ITM), Production engineering.
2023 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Common challenges for Swedish manufacturing SMEs when implementing ERP systems : A study on existing obstacles that lead to failure in the implementation of enterprise resource planning systems (English)
Abstract [sv]

Den här uppsatsen syftar till att ta fram vilka utmaningar det finns för svenska tillverkande Small and Medium Enterprises (SMEs) att implementera ett Enterprise Resource Planning (ERP-system). Den här studien undersöker parametrar som avgör en lyckad eller misslyckad implementering av ett ERP-system hos SMEs och hinder som är viktiga att beakta för att inte misslyckas med parametrarna. Tidigare studier har använts för att ta fram viktiga parametrar och hinder som har testats genom intervjuer med olika företag. Undersökningen i uppsatsen har begränsningar som att det bara har intervjuats fyra företag, inom fyra branscher och enbart personer med ledarpositioner. Det togs fram tre parametrar vilka är att hålla implementeringen inom budget, implementationstid och välfungerande ERP-system. Det togs även fram sex hinder vilka är brist på engagemang och ledarskap från ledning, otillräcklig utbildning, brist på kommunikation, otillräckliga resurser, felaktiga förväntningar på ERP-system och för lite engagemang från medarbetare.

Abstract [en]

This paper aims to bring out which challenges exist for Swedish manufacturing Small and Medium Enterprises (SMEs) to implement an Enterprise Resource Planning (ERP- system). This study investigates parameters which lead to a successful or unsuccessful implementation of an ERP- system at SMEs and obstacles that are important to consider in order to not be unsuccessful with the parameters. Previous studies have been used to identify important parameters and obstacles which have been tested through interviews with different companies. The investigation in this paper has limitations as only four companies have been interviewed, in four different industries and only people with leadership positions. Three parameters where identified, these are to keep the implementation within budget, implementation time and well functioning ERP-system. Six obstacles were also identified, these are lack of commitment and leadership from management, insufficient training, lack of communication, insufficient resources, inaccurate expectations on ERP-system and too little commitment from coworkers.

Place, publisher, year, edition, pages
2023. , p. 48
Series
TRITA-ITM-EX ; 2023:404
Keywords [en]
ERP, SME, production, Swedish SMEs, implementation, manufacturing
Keywords [sv]
ERP, SME, produktion, Svenska SMEs, implementering, tillverkning
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:kth:diva-329632OAI: oai:DiVA.org:kth-329632DiVA, id: diva2:1772897
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Available from: 2023-06-22 Created: 2023-06-22

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CiteExportLink to record
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Citation style
  • apa
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