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How to communicate efficiently on social media: A case study about emotional communication strategies by the climate activist group Rebellmammorna
KTH, School of Electrical Engineering and Computer Science (EECS).
2023 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Hur man kommunicerar effektivt på sociala medier : En fallstudie om emotionella kommunikationsstrategier av klimataktivistgruppen Rebellmammorna (Swedish)
Abstract [en]

This case study aims to explore how emotional communication on social media can influence the target group by examining the communicative strategies, including visuals and narratives, used by the climate activist group Rebellmammorna. Eight semi-structured interviews were conducted with members of Rebellmammorna to investigate how they describe their communicative strategies, how they use emotional communication to establish a relationship with their target group, and how users experience the communication on their social media platforms (Facebook, Instagram, and their webpage). Data were also collected through digital ethnography of their social media channels. The data was then analysed through a thematic analysis. The results indicate that Rebellmammorna's own perspective in how they describe their communication strategies agrees with the users' experiences of Rebellmammorna's Instagram and Facebook channels, which suggests that they are successful in their communication.

Abstract [sv]

Denna fallstudie syftar till att undersöka hur emotionell kommunikation på sociala medier kan på verka målgruppen genom att undersöka de kommunikationsstrategier, inklusive visuella och narrativa element, som används av klimataktivistgruppen Rebellmammorna. AJ tta semi-strukturerade intervjuer genomfördes med medlemmar i Rebellmammorna för att undersöka hur de beskriver sina kommunikationsstrategier, hur de använder emotionell kommunikation för att etablera en relation med sin målgrupp, och hur användarna upplever kommunikationen på deras sociala medieplattformar (Facebook, Instagram och deras webbplats). Data samlades också in genom digital etnograLi av deras sociala mediekanaler. Datan analyserades sedan med hjälp av tematisk analys. Resultaten indikerar att Rebellmammornas egna perspektiv i hur de beskriver sina kommunikationsstrategier överensstämmer med användarnas upplevelser av Rebellmammornas Instagram- och Facebook-kanaler, vilket antyder att de är framgångsrika i sin kommunikation.

Place, publisher, year, edition, pages
2023. , p. 38
Series
TRITA-EECS-EX ; 2023:540
Keywords [en]
visuals, narrative, emotional communication, social media platforms, climate movements
Keywords [sv]
visuella element, narrativ, emotionell kommunikation, sociala medieplattformar, klimatrörelser
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-332425OAI: oai:DiVA.org:kth-332425DiVA, id: diva2:1783651
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Available from: 2023-08-07 Created: 2023-07-23 Last updated: 2023-08-07Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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