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The Issue of Corporate Mandatory Standards in Production Improvement Programmes
KTH, School of Industrial Engineering and Management (ITM), Production engineering.ORCID iD: 0000-0002-7038-2214
KTH, School of Industrial Engineering and Management (ITM), Production engineering, Process Management and Sustainable Industry.ORCID iD: 0000-0002-4123-0721
KTH, School of Industrial Engineering and Management (ITM), Production engineering, Process Management and Sustainable Industry.ORCID iD: 0000-0002-0662-539X
2024 (English)In: Journal of Industrial Engineering and Management, ISSN 2013-8423, E-ISSN 2013-0953, Vol. 17, no 2, p. 385-402Article in journal (Refereed) Published
Abstract [en]

Purpose: This paper aims to explore and describe how companies manage the level of standardisation of improvement practices in a multisite context. It seeks to explain the managerial strategies applied to change the standardisation level in manufacturing companies with multiple production sites worldwide. Design/methodology/approach: This paper reports from a case based on data collected through semi-structured interviews, participant observations and company documents from a large multinational producing company and, specifically, from of the largest production sites in the company. The research design resembles a grounded theory approach by being reflexive and open to emerging themes. The standardisation strategy was analysed at a company that strived to increase the standardisation of problem-solving practices within about 20 production sites as part of their corporate lean programme. Findings: Several managerial tools were applied at the corporate level to increase the standardisation level of problem-solving practices, such as developing standards and a company-specific toolbox aligned with an in-house maturity model. In addition, deploying change leaders and global implementation targets enabled audits and progress. However, consequences at the production-site level became minor adaptations of standards, the design of training models as a “roll-out”, and a resource-demanding implementation process. Originality/value: This paper empirically demonstrates strategic tools that corporate management teams apply to influence the company’s standardisation level of practices. The study describes the purpose and consequences of the design of the toolbox, maturity model, training model, and implementation targets, which aims to simplify the complex task of managing standardisation in a corporate group. By applying a knowledge-based view, four processes (i.e. adaptation, integration, upskilling, and learning) were identified to improve the management strategies in multisite contexts.

Place, publisher, year, edition, pages
Omnia Publisher SL , 2024. Vol. 17, no 2, p. 385-402
Keywords [en]
case study, grounded theory, knowledge management, lean management, level of standardization, multinational companies, XPS
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kth:diva-347278DOI: 10.3926/jiem.7182ISI: 001228311500001Scopus ID: 2-s2.0-85194357645OAI: oai:DiVA.org:kth-347278DiVA, id: diva2:1867210
Note

QC 20240612

Available from: 2024-06-10 Created: 2024-06-10 Last updated: 2024-06-12Bibliographically approved

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Linderson, SaraBirkie, Seyoum EshetuBellgran, Monica

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