Tactile emoticons: Conveying social emotions and intentions with manual and robotic tactile feedback during social media communicationsShow others and affiliations
2024 (English)In: PLOS ONE, E-ISSN 1932-6203, Vol. 19, no 6 June, article id e0304417
Article in journal (Refereed) Published
Abstract [en]
Touch offers important non-verbal possibilities for socioaffective communication. Yet most digital communications lack capabilities regarding exchanging affective tactile messages (tactile emoticons). Additionally, previous studies on tactile emoticons have not capitalised on knowledge about the affective effects of certain mechanoreceptors in the human skin, e.g., the C-Tactile (CT) system. Here, we examined whether gentle manual stroking delivered in velocities known to optimally activate the CT system (defined as 'tactile emoticons'), during lab-simulated social media communications could convey increased feelings of social support and other prosocial intentions compared to (1) either stroking touch at CT sub-optimal velocities, or (2) standard visual emoticons. Participants (N = 36) felt more social intent with CT-optimal compared to sub-optimal velocities, or visual emoticons. In a second, preregistered study (N = 52), we investigated whether combining visual emoticons with tactile emoticons, this time delivered at CT-optimal velocities by a soft robotic device, could enhance the perception of prosocial intentions and affect participants' physiological measures (e.g., skin conductance rate) in comparison to visual emoticons alone. Visuotactile emoticons conveyed more social intent overall and in anxious participants affected physiological measures more than visual emoticons. The results suggest that emotional social media communications can be meaningfully enhanced by tactile emoticons.
Place, publisher, year, edition, pages
Public Library of Science (PLoS) , 2024. Vol. 19, no 6 June, article id e0304417
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-348305DOI: 10.1371/journal.pone.0304417ISI: 001248347100067PubMedID: 38865322Scopus ID: 2-s2.0-85195800513OAI: oai:DiVA.org:kth-348305DiVA, id: diva2:1874677
Note
QC 20240624
2024-06-202024-06-202024-07-05Bibliographically approved