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Assessing and improving supervisory behaviours at standardised meetings using self-recorded video and the operant supervisory taxonomy index
KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Ergonomics.ORCID iD: 0000-0002-5050-5176
KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Ergonomics. Swedish Assoc Local Author & Reg, S-11882 Stockholm, Sweden.ORCID iD: 0000-0003-2240-0286
KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Ergonomics.ORCID iD: 0000-0001-5777-4232
2024 (English)In: International Journal of Human Factors and Ergonomics, ISSN 2045-7804, E-ISSN 2045-7812, Vol. 11, no 2Article in journal (Refereed) Published
Abstract [en]

The aims of this study were to use the operant supervisory taxonomy index (OSTI) with self-recorded videos: 1) to assess three crucial supervisory behaviours at recurrent workplace meetings; 2) to assess an intervention to increase supervisors' use of performance consequences; 3) to demonstrate how using OSTI with video for studying supervisor-employee interactions contributes to the field of human factors and ergonomics. Eight supervisors at a technical company video-recorded themselves at standardised daily staff meetings for ten weeks (360 videos, in total). All supervisors increased their delivery of performance consequences per meeting after participating in weekly sessions focusing on their use of this behaviour. The use of the crucial supervisory behaviours varied within and between supervisors. A combination of self-recorded videos over time and OSTI is a useful method for objectively analysing supervisor performance in detail and can contribute to improving supervisory behaviours and their impact on performance and health.

Place, publisher, year, edition, pages
Inderscience Publishers , 2024. Vol. 11, no 2
Keywords [en]
OSTI, leadership, intervention, feedback, management, agile, transformational, first-line managers, organisational behaviour management, OBM
National Category
Medical Modelling and Simulation
Identifiers
URN: urn:nbn:se:kth:diva-350047DOI: 10.1504/IJHFE.2024.139191ISI: 001253475600002Scopus ID: 2-s2.0-85197946710OAI: oai:DiVA.org:kth-350047DiVA, id: diva2:1882509
Note

QC 20240705

Available from: 2024-07-05 Created: 2024-07-05 Last updated: 2025-02-09Bibliographically approved

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Elvnäs, SimonCarter, NedForsman, Mikael

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