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Tensions in Digitalization in Higher Education: Learning from the Past to Guide Digital Transformation
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0002-7436-0733
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0003-0724-2283
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering. Department of Management, School of Business and Economics, Linnaeus University, Kalmar, Sweden.ORCID iD: 0000-0003-4021-812X
2024 (English)In: 2024 Portland International Conference on Management of Engineering and Technology (PICMET): Technology Management in the Artificial Intelligence Era / [ed] Dundar F. Kocaoglu, Institute of Electrical and Electronics Engineers (IEEE), 2024Conference paper, Published paper (Refereed)
Abstract [en]

This study examines the critical role of university IT departments in the digital transformation of higher education institutions. Despite their expertise, these departments often face challenges in facilitating digital transformation. Through a historical case study of a prominent research university, this paper explores the evolution of technology and organizational logic within the university's IT governance and its shortcomings in supporting digital transformation. It presents an in-depth analysis of the co-evolution of technological advancements and the organization responsible for technology support and maintenance. The paper traces the transition from the early era, dominated by academic logics, to contemporary IT organizations driven by bureaucratic and internal market logics. It further investigates the preference for specific technological solutions under different organizational logics. Crucially, the paper highlights a misalignment between the traditional logic of IT organizations and the demands of digital transformation, demonstrating that conventional IT approaches and logics are insufficient for addressing the challenges of digital transformation.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE), 2024.
Keywords [en]
Digital transformation, Education, Organizations
National Category
Information Systems
Research subject
Computer Science
Identifiers
URN: urn:nbn:se:kth:diva-352785DOI: 10.23919/PICMET64035.2024.10653374OAI: oai:DiVA.org:kth-352785DiVA, id: diva2:1895534
Conference
2024 Portland International Conference on Management of Engineering and Technology (PICMET), Portland, Oregon, USA, 4-8 Aug 2024
Note

Part of ISBN 978-1-890843-45-8

QC 20240906

Available from: 2024-09-05 Created: 2024-09-05 Last updated: 2024-09-06Bibliographically approved

Open Access in DiVA

fulltext(783 kB)173 downloads
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3d46f07a8f7f7046a0a31a0794163ac003afc02637438a6980a1a622218106d3ed2aa1ec20838c4d5573b522e11a9e466316b58cbc2d747fe97998da7f11bb13
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Liljeblad, FredrikLilliesköld, JoakimHetemi, Ermal

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