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Strategic Business and IT Alignment Assessment: A Modeling Approach Associated with Enterprise Architecture
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Technology (IT) systems are pervasive tools for contemporary enterprises to achieve their mission and goals. A key issue for a well-functioning enterprise is to keep business and IT strategies aligned as they continuously evolve. Although many practitioners and researchers offer business and IT alignment theories and approaches there is no silver bullet solution for all the issues involved in Strategic Business and IT Alignment (SBITA), which is still ranked amongst the five top enterprise executives? concerns year after year. In this thesis two SBITA assessment methods are presented. The first is the Organization-wide Approach for Assessing SBITA, developed as an enhancement of Jerry N. Luftman's SBITA assessment approach in terms of measurability, traceability and organizational involvement. The second is the Alignment Metamodel Assessment Method (AMAM). Both methods are based on well established references and approaches and they are presented with systematic documentation for their application and reusability as shown in the included papers and reported case studies. This is a composite thesis that, besides the introduction, includes five papers (papers A-E). Paper A describes Luftman's SBITA assessment approach and its enhancement in terms of measurability, traceability and organizational involvement, the proposed Organization-wide Approach for Assessing SBITA. Results from applying this approach in two case studies in companies in Sweden and Nicaragua are also included. Paper B describes the AMAM. It explains how a metamodel is deduced and how the SBITA assessment will be performed. This paper argues that the AMAM can be affiliated to the EA discipline as a guide or reference for identifying the relevant EA?s representations for the SBITA concern, mitigating the expenses and drawbacks of the often larger modeling required in applying EA frameworks. Paper C shows a weighting of the importance of the SBITA topics, taking as reference the Henderson & Venkatraman Strategic Alignment Model (SAM) - the basis of Luftman?s SBITA assessment approach -by relating it to the relevant and highly cited references in the field of SBITA. Paper D explains the criteria and the process for associating the AMAM artifacts with the Zachman´s Enterprise Architecture Framework and reports the pattern of association into the EA dominion. Paper E reports the details of the processes and results of applying the developed AMAM in a case study conducted in an intensive IT services enterprise in Nicaragua.

 

Place, publisher, year, edition, pages
Stockholm: KTH , 2009. , iv, 41 p.
Series
Trita-EE, ISSN 1653-5146 ; 2009:028
Keyword [en]
Strategic Business and IT Alignment assessment; Modeling approach; Enterprise Architecture; Case studies on Strategic Business and IT Alignment assessment
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-10584OAI: oai:DiVA.org:kth-10584DiVA: diva2:219835
Public defence
2009-06-05, sal E2, Lindstedsvägen 3, KTH, Stockholm, 10:00 (English)
Opponent
Supervisors
Note
QC 20100805Available from: 2009-05-28 Created: 2009-05-28 Last updated: 2018-01-13Bibliographically approved
List of papers
1. An Organization-Wide Approach For Assessing Strategic Business And IT Alignment
Open this publication in new window or tab >>An Organization-Wide Approach For Assessing Strategic Business And IT Alignment
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2005 (English)In: Proceedings from the Portland International Conference on Management of Engineering and Technology, 2005Conference paper, Published paper (Refereed)
Abstract [en]

Contemporary firms operate in a dynamic environment for a number of reasons such as new technologies, entrepreneurial ideas, strategic alliances, mergers and acquisitions, and regulatory changes. A key for a well-functioning company is an Information Technology (IT) that is efficiently deployed to support the business objectives. Keeping business and IT strategies aligned as they evolve has been for several years in a row ranked amongst the top concerns of companies' executives. Despite this fact, there are few documented concepts and operation approaches for assessing business and IT alignment. This paper describes an organization-wide assessment approach, where the maturity model criteria and attributes are assessed with sub-questions for clarity.

National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:kth:diva-25998 (URN)
Conference
the PICMET, Portland, Oregon, USA, 2005
Note
QC 20101109Available from: 2010-11-09 Created: 2010-11-08 Last updated: 2018-01-12Bibliographically approved
2. A Metamodel for Strategic Business and IT Alignment Assessment.
Open this publication in new window or tab >>A Metamodel for Strategic Business and IT Alignment Assessment.
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2006 (English)In: Proceedings of the Fourth Conference on Systems Engineering 2006 (CSER2006), University of Southern California, USC, California, USA. April 2006., 2006Conference paper, Published paper (Refereed)
Abstract [en]

This paper proposes a metamodel based on Jerry N. Luftman’s strategic business andinformation technology (IT) alignment assessment approach. It explains how this metamodel isdeduced and how it will perform such an assessment, showing conformity with the expert’sparent approach. Since Enterprise Architecture (EA) has emerged as a feasible model-basedmanagement tool for the systematic and holistic planning and decision-making of an enterprise’sbusiness and IT system operation and evolution, this paper also argues the metamodel’saffiliation to EA as a guide or reference for identifying the relevant representations for specificconcerns, mitigating the expenses and drawbacks of the often larger modeling required to applythe EA Frameworks.

National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:kth:diva-14412 (URN)
Note
QC 20100805Available from: 2010-08-05 Created: 2010-08-05 Last updated: 2018-01-12Bibliographically approved
3. Strategic Business and IT Alignment: A Prioritized Theory Diagram
Open this publication in new window or tab >>Strategic Business and IT Alignment: A Prioritized Theory Diagram
2006 (English)In: In proceedings of Portland International Conference on Management of Engieering and Technology, 2006Conference paper, Published paper (Refereed)
Abstract [en]

Many academic and practitioners’ studies have shown that misalignment or lack of alignment between information technology (IT) and business strategies is one of the main reasons why enterprises fail to exploit the full potential of their IT investments. Furthermore, organizations that have accomplished a high degree of alignment are often associated with better business efficiency and effectiveness performance. As a conse-quence, strategic business and IT alignment (SBITA) has consistently been one of the top concerns of the Chief Information Officer (CIO) in an enterprise.Despite these facts, there is little consensus on what SBITA really is; there are few documented theories, concepts and operational approaches for identifying, measuring, improving and maintaining the level of SBITA in an Henderson enterprise.This paper is based on the strategic alignment model (SAM) proposed by & Venkatraman in 1993, which is considered one of the most widespread and accepted models among the alignment community. Basi-cally, all later alignment models and consulting practices start from this strategic alignment model.The paper uses a method for building and prioritizing Theory Diagrams (TD) proposed by Johnsson P. et al [34]. In this case, the SAM is transformed into a hierarchical TD-SBITA, which is only a syntactic translation of it. importance of the alignment sub-topics presented by the most relevant and cited references in the field of SBITA among the academic and practitioner communities.The purpose of obtaining a prioritized TD based on SAM, in this case the TD-SBITA, is to categorize and define the topic of alignment more stringently given its current knowledge base. This prioritized TD-SBITA should gives indications on how important the alignment community finds the different topics and sub topics in the field of alignment.The prioritized TD-SBITA presented will contribute to the current assessment procedure for identifying, measuring, improving and maintaining the level of alignment between business and IT in an enterprise.

Keyword
Information Technology (IT), Business Strategy (BS), Strategic Business and IT Align-ment (SBITA), Strategic Alignment Model (SAM), Theory Diagram (TD), Prioritized Theory Diagram (PTD)
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:kth:diva-26023 (URN)10.1109/PICMET.2006.296546 (DOI)2-s2.0-50649118092 (Scopus ID)
Note
QC 20101109Available from: 2010-11-09 Created: 2010-11-09 Last updated: 2018-01-12Bibliographically approved
4. An Approach to Associate Strategic Business-IT alignment Assessment to Enterprise Architecture
Open this publication in new window or tab >>An Approach to Associate Strategic Business-IT alignment Assessment to Enterprise Architecture
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2007 (English)In: Proceedings of the Fifth Conference on Systems Engineering 2007 (CSER2007) , 2007, 1-10 p.Conference paper, Published paper (Refereed)
Abstract [en]

Strategic Business and IT Alignment (SBITA) requires a holistic view and a continuous coherent interrelation between the business components, personnel and IT systems, contributing to each other’s performance over time. Several conceptual and practical methodologies to assess or achieve it has been proposed and implemented before or parallel to the advent of the Enterprise Architecture (EA), lacking to a greater or lesser degree the EA modeling characteristics.This paper explains the criteria and the process for associating the artifacts of a SBITA methodology represented as Metamodel to the Zachman Enterprise Architectural Framework (ZEAF) and reports the association pattern and statistics. This association has been done in order to find the representations of the specific concern SBITA into the EA dominion. This paper reports, among other issues, to what extent and in which perspectives and aspects the SBITA assessment concern is predominantly represented in ZEAF.

Keyword
Strategic Business and IT Alignment, Enterprise Architecture, Association approach, SBITA Assessment Metamodel, Zachman Enterprise Architectural Framework
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:kth:diva-14408 (URN)0-9787122-1-8 (ISBN)
Conference
PROCEEDINGS CSER 2007, March 14-16, Hoboken, NJ , US
Note
QC 20100805Available from: 2010-08-05 Created: 2010-08-05 Last updated: 2018-01-12Bibliographically approved
5. Strategic Business and IT alignment assessment: a case study applying an enterprise Architectural-based metamodel
Open this publication in new window or tab >>Strategic Business and IT alignment assessment: a case study applying an enterprise Architectural-based metamodel
2008 (English)In: Proceedings of the Annual Hawaii International Conference on System Sciences, 2008Conference paper, Published paper (Refereed)
Abstract [en]

Strategic Business and IT Alignment (SBITA) is still ranked amongst the top concerns of the enterprise's management executives. Such alignment is an organization-wide issue that influences the company's overall performance and its assessment is a fundamental input for the enterprise's managers to make informed decisions on SBITA enhancement possibilities. This paper reports the application of an Enterprise Architecture-based SBITA assessment metamodel in a case study conducted in an intensive IT service enterprise. The case study addresses two research questions: How can be applied the proposed Enterprise Architecture-based SBITA assessment metamodel in enterprises? and What is the quality and use of the results of such application? The authors have published the Enterprise Architecture-based SBITA assessment metamodel as a tool that combines the comprehensive and systematic modeling practices in the field of Enterprise Architecture with the guidance of tested and benchmarked SBITA assessment expert's method. Luftman's assessment method was selected in this research project.

Keyword
Computer networks; Project management
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:kth:diva-14411 (URN)10.1109/HICSS.2008.413 (DOI)2-s2.0-51449105275 (Scopus ID)978-076953075-8 (ISBN)
Conference
41st Annual Hawaii International Conference on System Sciences 2008,HICSS; Big Island,7 January 2008 through 10 January 2008
Note
QC 20100805Available from: 2010-08-05 Created: 2010-08-05 Last updated: 2018-01-12Bibliographically approved

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