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Design Space Exploration: co-operative creation of proposals for desired interactions with future artefacts
KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis critically reflects on co-operative design workshops that I have conducted. The basic method used in these workshops draws on the participants’ embodied knowing. In the over twenty workshops that are analysed here a wide range of participants have been involved: family members, employees, persons with disabilities, and other stakeholders like manufacturers, service providers and civil servants. The topics have varied, but they have mostly been related to ICT products and services. Most of the workshops were conducted within various research projects.

In order to analyse this diverse range of workshops I use several different theories and concepts. I articulate and analyse the design aspects of the activities by using established design theories and concepts. The conceptual tool design space, meaning all possible design proposals, is used for understanding the design process. I also use theories from other fields in order to analyse three different aspects of the workshops: the participants’ activities, the designers’ responsibility, and the process. To analyse the way that the participants co-operatively create knowledge, theories of interpersonal actions are used; to analyse the work done by the designer/conductor, theories of frames are used; and to analyse the process, the theory of actualisation and realisation is used.

During the workshops the participants co-operatively make scenarios, props and video prototypes in order to create proposals for desired interactions with future artefacts.

Contributions include accounts of critical situations during the workshops and suggested strategies for dealing with them. Some implications are relevant to the design field in general, for example the importance of a process where the participants trust each other, learn from each other and work effectively with difficult issues by creating multiple proposals that facilitate understanding of the design space. I also offer arguments about why it is better to see activities, props and prototypes as mainly constitutive rather than as only representative.

Video prototypes on DVD and seven publications are included in the thesis.

 

Place, publisher, year, edition, pages
Stockholm: KTH , 2009. , 141 p.
Series
Trita-CSC-A, ISSN 1653-5723 ; 17
Keyword [en]
Design process, co-operative design, participatory design, prototype, video prototype, attention, industrial design, design space, prop
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
Identifiers
URN: urn:nbn:se:kth:diva-11210ISBN: 978-91-7415-445-0 (print)OAI: oai:DiVA.org:kth-11210DiVA: diva2:241661
Public defence
2009-11-06, F6, Lindstedtsvägen 26, Kungliga Tekniska högskolan, Stockholm, 10:00 (English)
Opponent
Supervisors
Available from: 2009-10-12 Created: 2009-10-05 Last updated: 2012-02-24Bibliographically approved
List of papers
1. How can stories get translated into future artefacts?
Open this publication in new window or tab >>How can stories get translated into future artefacts?
2006 (English)In: Proceedings of Wonderground, 2006 Design Research Society Conference, Instituto de Artes Visuais, Lisbon 1–4 November 2006., Design Research Society , 2006Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Design Research Society, 2006
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-11252 (URN)
Note
QC 20110218Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2011-02-18Bibliographically approved
2. Design space conceptual tool: grasping the design process
Open this publication in new window or tab >>Design space conceptual tool: grasping the design process
2005 (English)In: Proceedings of Nordes, the Nordic Design Research Conference, ‘In the Making’, Nordes, Copenhagen, May 29–31, 2005., 2005Conference paper, Published paper (Refereed)
Abstract [en]

This paper concerns an alternative and relatively simple model of the design process that can be used as a conceptual tool for designing a design process. Three different examples are used to test and show the model’s relevance. This model takes a quite different turn on the process: instead of describing the process as if it would start from a problem, it suggests that it is actually the solutions that are actively used when designing. These possible solutions are referred to as the ‘design space’. The paper also provides a methodological framework for understanding the different approaches with which methods can be used. Here the concepts ‘explorative’ and ‘experimental’ are essential. Finally some aspects of ‘constraints’ are discussed in relation to the design space. The model can be used for reflecting on as well as designing design processes in education, in research and commercially.

Keyword
Design process, design methodology, design tools, design education, design space, interdisciplinarity
National Category
Design
Identifiers
urn:nbn:se:kth:diva-11253 (URN)
Conference
the Nordic Design Research Conference
Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2012-03-02Bibliographically approved
3. Reality–based video prototyping: Video presentation
Open this publication in new window or tab >>Reality–based video prototyping: Video presentation
2005 (English)In: Extended abstracts, 9th European Conference on Computer-Supported Cooperative Work, ECSCW’05, 18–22 September 2005, Paris,, Dordrecht: Springer , 2005, 137-139 p.Conference paper, Published paper (Refereed)
Abstract [en]

This video describes a cooperative design workshop on future mobile video communication for deaf people using sign language. One issue was to explore how an idea for a mobile interpretation-on-the-fly service could be designed for collaboration and communication. Besides the deaf sign-language users, other stakeholders participated, for example service providers and mobile phone manufacturers. The workshop started with users' narratives of their daily life. We encouraged them to narrate collaboration and communication situations that they had conceived as problematic. During the discussions after the stories were told ideas for solutions were constructed. Thereafter all participants collaborated in constructing video-prototypes, i.e. staged and videotaped visual representations of the ideas for solutions. The workshop methodology provided the telephone manufacturers, service-providers, etc. with first hand experience of the narrations and they brought the video prototypes into their own organizations for further development.

Place, publisher, year, edition, pages
Dordrecht: Springer, 2005
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
Identifiers
urn:nbn:se:kth:diva-11255 (URN)
Conference
9th European Conference on Computer-Supported Cooperative Work
Note
QC 20120302Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2012-03-02Bibliographically approved
4. Co-designing methods for designing with and for families
Open this publication in new window or tab >>Co-designing methods for designing with and for families
2003 (English)In: Proceedings Of 5th European Academy Of Design Conference, Barcelona, 28–30 April 2003, 2003Conference paper, Published paper (Refereed)
Abstract [en]

This paper describes co-operative design work regarding the development of IT artefacts to be used for communicating within families. It shows advantages of codesigning together with users. Thereby obtaining ‘real life’ experience, understanding and knowledge about their needs and desires.

Since there was no specific solution or technology in mind from the beginning, several different methods were used in combination to investigate what had meaning to the family members. Some of the methods used are: cultural probes, interviews, observations, workshops, video brainstorming, prototyping in the homes, technology probes and individual assignments.

The researchers represent different academic professions, mainly ethnography, industrial design, interaction design, computer science. To minimize the problem of ‘handing over’ information, researchers from at least two different backgrounds participate in all work done together with the families.

Keyword
Co-operative design, industrial design, families, domestic environment, process, methods, probes, workshops, IT, ethnography
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-11256 (URN)
Conference
The 5th European Academy Of Design Conference, Barcelona, 28–30 April 2003
Projects
interLiving
Note
QC 20110207Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2011-02-07Bibliographically approved
5. Design of communication interfaces together with family members in interLiving
Open this publication in new window or tab >>Design of communication interfaces together with family members in interLiving
2006 (English)In: i-com, Zeitschrift für interaktive und kooperative Medien, ISSN 1618-162X, Vol. 5, no 1, 54-58 p.Article in journal (Refereed) Published
Abstract [en]

The paper describes the way in which family members were involved in a project which aimed at designing technology to enhance communication between family members of different generations between 1 and 76 years old. This called for the use of several different methods and techniques in order to get information and understanding of the persons' needs and desires. The paper also describes in greater detail how one of the prototypes was developed.

The approach was cooperative design with no specific technique or medium decided from the beginning. The researchers working in the project had different backgrounds, for example in ethnography, computer science, and industrial design. They closely worked together in the different activities. The paper concludes by discussing the approach and comparing it to other possible design processes

Abstract [de]

In diesem Beitrag geht es darum, inwieweit Familienmitglieder in einem Projekt beteiligt waren, dessen Ziel es war, Technik zu gestalten, die die Kommunikation zwischen Familienmitgliedern von verschiedenen Generationen zwischen 1 und 76 Jahren verbessern sollte. Dieses Projekt erforderte die Anwendung mehrerer verschiedener Methoden, um Informationen der zukünftigen Nutzer zu sammeln und deren Wünsche und Bedürfnisse zu verstehen. Außerdem wird die Entwicklung eines der Prototypen detailliert beschrieben.

Als Ansatz wurde eine Form der kooperativen Gestaltung gewählt, ohne sich vorher für eine spezielle Methode oder Medium entschieden zu haben. Die Forscher, die in diesem Projekt arbeiteten, kamen aus verschiedenen Disziplinen, z.B. Ethnografie, Computerwissenschaften und Industriedesign. Sie arbeiteten im Rahmen der unterschiedlichen Aktivitäten im Gestaltungsprozess eng zusammen. Abschließend wird der vorgestellte Gestaltungsansatz diskutiert und mit anderen Gestaltungsprozessen verglichen.

Place, publisher, year, edition, pages
Oldenbourg Wissenschaftsverlag, 2006
Keyword
Design process, Families, Communication appliance, Design space, Probes, Prototype
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-11251 (URN)10.1524/icom.2006.5.1.54 (DOI)
Note
QC 20110218Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2011-02-18Bibliographically approved
6. Technology probes: inspiring design for and with families
Open this publication in new window or tab >>Technology probes: inspiring design for and with families
Show others...
2003 (English)In: Conference on Human Factors in Computing Systems: Proceedings of the SIGCHI conference on Human factors in computing systems, New York, NY: ACM , 2003, 17-24 p.Conference paper, Published paper (Refereed)
Abstract [en]

We describe a new method for use in the process of co-designing technologies with users called technology probes. Technology probes are simple, flexible, adaptable technologies with three interdisciplinary goals: the social science goal of understanding the needs and desires of users in a real-world setting, the engineering goal of field-testing the technology, and the design goal of inspiring users and researchers to think about new technologies. We present the results of designing and deploying two technology probes, the messageProbe and the videoProbe, with diverse families in France, Sweden, and the U.S. We conclude with our plans for creating new technologies for and with families based on our experiences.

Place, publisher, year, edition, pages
New York, NY: ACM, 2003
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-11257 (URN)10.1145/642611.642616 (DOI)1-58113-630-7 (ISBN)
Conference
Conference on Human Factors in Computing Systems, Fort Lauderdale, Florida, April 5-10, 2003
Note
QC 20110218Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2011-02-18Bibliographically approved
7. Form is function
Open this publication in new window or tab >>Form is function
2002 (English)In: Proceedings of the 4th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques, London, England, June 25–28, 2002. DIS ‘02, New York, NY: ACM , 2002, 117-124 p.Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
New York, NY: ACM, 2002
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-11258 (URN)10.1145/778712.778731 (DOI)1-58113-515-7 (ISBN)
Conference
The 4th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques, London, England, June 25–28, 2002. DIS ‘02
Note
QC 20110218Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2011-02-18Bibliographically approved

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Citation style
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  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
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