Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Effect of IT Governance Maturity on IT Governance Performance
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.ORCID iD: 0000-0002-3293-1681
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.ORCID iD: 0000-0003-3922-9606
2010 (English)In: Information systems management, ISSN 1058-0530, E-ISSN 1934-8703, Vol. 27, no 1, 10-24 p.Article in journal (Refereed) Published
Abstract [en]

There are several best practice based frameworks that detail effective arrangements for the internal structure of an IT organization. Although it is reasonable that there is a correlation between the quality of the internal structure of an IT organization - labeled IT governance maturity, and the external impact of the same IT organization on the business - labeled IT governance performance, this has not been validated. The results, based on 35 case studies, confirm the hypotheses of a positive correlation between IT governance maturity and IT governance performance. Among IT processes described in 34 references, the internal structure of the IT organization, clearly defined organizational structures and relationships, mature quality management, and cost allocation show the strongest positive correlation to IT governance performance. The maturity of project management and service level management, as well as performance and capacity management, show almost no correlation to IT governance performance. The findings can be used to improve current frameworks for IT governance.

Place, publisher, year, edition, pages
2010. Vol. 27, no 1, 10-24 p.
Keyword [en]
alignment of IS organization, business value of IT, governance of the IS organization, IS organization transformation, strategic IS planning
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-9127DOI: 10.1080/10580530903455106ISI: 000273610800003Scopus ID: 2-s2.0-74949088846OAI: oai:DiVA.org:kth-9127DiVA: diva2:24304
Note
QC 20100909. Uppdaterad från submitted till published (20100909).Available from: 2008-09-22 Created: 2008-09-22 Last updated: 2010-09-09Bibliographically approved
In thesis
1. Predicting IT Governance Performance: A Method for Model-Based Decision Making
Open this publication in new window or tab >>Predicting IT Governance Performance: A Method for Model-Based Decision Making
2008 (English)Doctoral thesis, comprehensive summary (Other scientific)
Abstract [en]

Contemporary enterprises are largely dependent on Information Technology (IT), which makes decision making on IT matters important. There are numerous issues that confuse IT decision making, including contradictive business needs, financial constraints, lack of communication between business and IT stakeholders and difficulty in understanding the often heterogeneous and integrated IT systems. The discipline of IT governance aims at providing the decision making structures, processes, and relational mechanisms, needed in order for IT to support and perpetuate the business. The adjacent discipline of enterprise architecture provides a broad range of frameworks and tools for model-based management of IT. Enterprise architecture is a commonly and successfully used approach, but the frameworks need to be adapted with respect to the concerns at stake in order to become truly useful.

The IT organization includes all people involved in decision making regarding IT. The quality of the IT organization differs between enterprises and depends on aspects such as: are rights and responsibilities assigned to the appropriate people, are formalized processes implemented, and does proper documentation exist? This internal IT organization efficiency is labeled IT governance maturity. One might argue that internal efficiency metrics of the IT organization are of moderate interest only. What really matters is the external effectiveness of services that the IT organization delivers to the business. This latter effectiveness is labeled IT governance performance. Even though it is reasonable to believe that enterprises with good IT governance maturity also achieve high IT governance performance, the validity of this assumption has never been tested. IT management’s ability to make well-informed decisions regarding internal IT organization matters would increase if it were possible to predict IT governance performance.

The contribution of this thesis is a method for model-based IT governance decision making. The method includes a metamodel, i.e. a modeling language, and a framework for the assessment of IT governance maturity and performance. The method also allows prediction of IT governance performance. 

This thesis is a composite thesis consisting of four papers and an introduction. Paper A presents an overview of the method for model-based IT governance decision making. Paper B presents the mathematical foundation of the prediction apparatus, i.e. a Bayesian network that is based on statistical data. Paper C presents how the method can be used in practice to support IT governance decision making. Finally, Paper D analyzes the correlation of IT governance maturity and performance. The analysis is based on statistical data from case studies in 35 organizations.

Place, publisher, year, edition, pages
Stockholm: KTH, 2008. ix, 28 p.
Series
Trita-EE, ISSN 1653-5146 ; 2008:42
Keyword
IT governance, IT governance maturity, IT governance performance, Enter-prise Architecture, Bayesian networks.
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-9129 (URN)
Public defence
2008-10-17, E1, KTH, Lindstedtsvägen 3, Stockholm, 10:00 (English)
Opponent
Supervisors
Note
QC 20100909Available from: 2008-10-03 Created: 2008-09-22 Last updated: 2010-09-09Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Authority records BETA

Johnson, PontusEkstedt, Mathias

Search in DiVA

By author/editor
Simonsson, MårtenJohnson, PontusEkstedt, Mathias
By organisation
Industrial Information and Control Systems
In the same journal
Information systems management
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 1383 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf