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Design of communication interfaces together with family members in interLiving
KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
2006 (English)In: i-com, Zeitschrift für interaktive und kooperative Medien, ISSN 1618-162X, Vol. 5, no 1, 54-58 p.Article in journal (Refereed) Published
Abstract [en]

The paper describes the way in which family members were involved in a project which aimed at designing technology to enhance communication between family members of different generations between 1 and 76 years old. This called for the use of several different methods and techniques in order to get information and understanding of the persons' needs and desires. The paper also describes in greater detail how one of the prototypes was developed.

The approach was cooperative design with no specific technique or medium decided from the beginning. The researchers working in the project had different backgrounds, for example in ethnography, computer science, and industrial design. They closely worked together in the different activities. The paper concludes by discussing the approach and comparing it to other possible design processes

Abstract [de]

In diesem Beitrag geht es darum, inwieweit Familienmitglieder in einem Projekt beteiligt waren, dessen Ziel es war, Technik zu gestalten, die die Kommunikation zwischen Familienmitgliedern von verschiedenen Generationen zwischen 1 und 76 Jahren verbessern sollte. Dieses Projekt erforderte die Anwendung mehrerer verschiedener Methoden, um Informationen der zukünftigen Nutzer zu sammeln und deren Wünsche und Bedürfnisse zu verstehen. Außerdem wird die Entwicklung eines der Prototypen detailliert beschrieben.

Als Ansatz wurde eine Form der kooperativen Gestaltung gewählt, ohne sich vorher für eine spezielle Methode oder Medium entschieden zu haben. Die Forscher, die in diesem Projekt arbeiteten, kamen aus verschiedenen Disziplinen, z.B. Ethnografie, Computerwissenschaften und Industriedesign. Sie arbeiteten im Rahmen der unterschiedlichen Aktivitäten im Gestaltungsprozess eng zusammen. Abschließend wird der vorgestellte Gestaltungsansatz diskutiert und mit anderen Gestaltungsprozessen verglichen.

Place, publisher, year, edition, pages
Oldenbourg Wissenschaftsverlag , 2006. Vol. 5, no 1, 54-58 p.
Keyword [en]
Design process, Families, Communication appliance, Design space, Probes, Prototype
National Category
Computer and Information Science
URN: urn:nbn:se:kth:diva-11251DOI: 10.1524/icom.2006.5.1.54OAI: diva2:271513
QC 20110218Available from: 2009-10-12 Created: 2009-10-12 Last updated: 2011-02-18Bibliographically approved
In thesis
1. Design Space Exploration: co-operative creation of proposals for desired interactions with future artefacts
Open this publication in new window or tab >>Design Space Exploration: co-operative creation of proposals for desired interactions with future artefacts
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis critically reflects on co-operative design workshops that I have conducted. The basic method used in these workshops draws on the participants’ embodied knowing. In the over twenty workshops that are analysed here a wide range of participants have been involved: family members, employees, persons with disabilities, and other stakeholders like manufacturers, service providers and civil servants. The topics have varied, but they have mostly been related to ICT products and services. Most of the workshops were conducted within various research projects.

In order to analyse this diverse range of workshops I use several different theories and concepts. I articulate and analyse the design aspects of the activities by using established design theories and concepts. The conceptual tool design space, meaning all possible design proposals, is used for understanding the design process. I also use theories from other fields in order to analyse three different aspects of the workshops: the participants’ activities, the designers’ responsibility, and the process. To analyse the way that the participants co-operatively create knowledge, theories of interpersonal actions are used; to analyse the work done by the designer/conductor, theories of frames are used; and to analyse the process, the theory of actualisation and realisation is used.

During the workshops the participants co-operatively make scenarios, props and video prototypes in order to create proposals for desired interactions with future artefacts.

Contributions include accounts of critical situations during the workshops and suggested strategies for dealing with them. Some implications are relevant to the design field in general, for example the importance of a process where the participants trust each other, learn from each other and work effectively with difficult issues by creating multiple proposals that facilitate understanding of the design space. I also offer arguments about why it is better to see activities, props and prototypes as mainly constitutive rather than as only representative.

Video prototypes on DVD and seven publications are included in the thesis.


Place, publisher, year, edition, pages
Stockholm: KTH, 2009. 141 p.
Trita-CSC-A, ISSN 1653-5723 ; 17
Design process, co-operative design, participatory design, prototype, video prototype, attention, industrial design, design space, prop
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
urn:nbn:se:kth:diva-11210 (URN)978-91-7415-445-0 (ISBN)
Public defence
2009-11-06, F6, Lindstedtsvägen 26, Kungliga Tekniska högskolan, Stockholm, 10:00 (English)
Available from: 2009-10-12 Created: 2009-10-05 Last updated: 2012-02-24Bibliographically approved

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