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Balancing operational and strategic impacts on information management
KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Machine Design (Div.). (Integrated product development)
KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Machine Design (Div.).
2007 (English)In: Proceedings of the ASME 2007 International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, NEW YORK: AMER SOC MECHANICAL ENGINEERS , 2007, 985-994 p.Conference paper, Published paper (Refereed)
Abstract [en]

Strategies for successful information management that supports multidisciplinary systems engineering are reported on. Interdisciplinary and inter-lifecycle integration are considered as prerequisites to establish efficient information management. Top and middle management, and designer perspectives on integrated information management have been studied in an interview study within electrical and electronics, and software R&D departments in the automotive industry. Identified misalignments in needs, expected benefits and goals for information management between different perspectives are described. Ways to achieve synergies and conflicts with operational and strategic impacts on information management are discussed in the paper.

Place, publisher, year, edition, pages
NEW YORK: AMER SOC MECHANICAL ENGINEERS , 2007. 985-994 p.
Keyword [en]
product development, interdepartmental integration, framework
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:kth:diva-11600DOI: 10.1115/DETC2007-35438ISI: 000254279300099Scopus ID: 2-s2.0-44849091157ISBN: 978-0-7918-4803-6 (print)OAI: oai:DiVA.org:kth-11600DiVA: diva2:278093
Conference
ASME International Design Engineering Technical Conferences/Computers and Information in Engineering Conference Las Vegas, NV, SEP 04-07, 2007
Note
QC 20100730Available from: 2009-12-03 Created: 2009-11-23 Last updated: 2010-11-12Bibliographically approved
In thesis
1. Information Management for Complex Product Development
Open this publication in new window or tab >>Information Management for Complex Product Development
2007 (English)Licentiate thesis, comprehensive summary (Other scientific)
Abstract [en]

Due to different engineering background and limited technical prerequisites, trade-offs are needed when managing information in complex product development. The challenges faced with information management for complex product development are as much of organizational as technical character.

Information management has in this thesis been analyzed from both a technical and organizational dimension in order to obtain an integrated view and holistic understanding. The technical dimension focuses on information management systems, such as product lifecycle management systems. An information management system in itself does not solve problems in an organization; it manages at its best all types of business data while storing and retrieving information. In order to succeed, information management needs to be aligned with different needs and with a variety of domain-specific work procedures. The organizational dimension includes organizational structures, work procedures, and the designer and management perspectives on needs and benefits with information management.

Perceived benefits with integrated information management are identified as support for SE, work procedure mapping, use of disciplinary support tools, and data integrity and availability. Five technical and organizational key success factors for efficient information management are presented; usability, integration of information, motivation, information structure and organizational support. It is concluded that structured information, management support and motivation among designers are more important than customization of information management systems in order to achieve integrated information management.

Place, publisher, year, edition, pages
Stockholm: KTH, 2007. xii, 43 p.
Series
Trita-MMK, ISSN 1400-1179 ; 2007:09
Keyword
Information management, complex product development, systems engineering, work procedures, PLM
National Category
Computer and Information Science
Identifiers
urn:nbn:se:kth:diva-4466 (URN)
Presentation
2007-08-16, A425, Maskinkonstruktion, Brinellvägen 83, 100 44 Stockholm, 13:15
Opponent
Supervisors
Note
QC 20101112Available from: 2007-07-24 Created: 2007-07-24 Last updated: 2010-11-12Bibliographically approved
2. Integrated information management in complex product development
Open this publication in new window or tab >>Integrated information management in complex product development
2009 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Where do companies begin their efforts when trying to improve information management in product development? In large companies involving many people, multiple processes and highly technological products several factors have an impact on efficiency. Interdisciplinary integration and structured information are two overall proposed key factors that have been identified as important to obtain efficient information management.

Measurement of satisfaction level among information systems users is proposed as an angle of approach to identify key improvement areas from an operative perspective that are argued to be strategic for management to address. However, the need for adjustments to contextual prerequisites and a changing environment makes evaluation necessary prior to measurement. An evaluation framework is proposed to identify metrics that are tailored and kept in line with business and development strategies to ensure their relevancy.

This research has aimed at taking a holistic approach to information management in complex product development. The research focus has been on the integration between engineering disciplines where software and electrical R&D departments at automotive companies have been the main source of the analysis material.

Integrated information management entails support for activities within the engineering domain. Several strategies are discussed to manage trade-offs in organizations in order to succeed with integrated information management. A needs-based balance is one important approach proposed to resolve changing and conflicting needs. Furthermore, it is argued that operative and strategic goals should be allowed to co-exist.

Providing the right infrastructure to support designers in their everyday work does not necessarily mean additional functionality to existing information systems or automated work activities by improved document templates. Rather, it is suggested that a shift in focus (from addressing detailed requirements management to reflecting on interrelationships between information objects and system inter-dependencies) would be a strong mechanism to succeed with information management. The transition into model-based development is argued to be a much needed change for organizations to obtain integrated information management, since a model-based approach is considered an important basis for structured information. Anticipated benefits with integrated information management are increased information availability, reduced information overflow, and enhanced communication and understanding of critical system dependencies

Place, publisher, year, edition, pages
Stockholm: KTH, 2009. ix, 76 p.
Series
Trita-MMK, ISSN 1400-1179 ; 2009:25
Keyword
Information management, information systems, integrated product development, systems engineering, innovation management, PLM, model-based development
National Category
Computer and Information Science Reliability and Maintenance
Identifiers
urn:nbn:se:kth:diva-11712 (URN)978-91-7415-518-1 (ISBN)
Public defence
2009-12-15, F3, Lindstedtsvägen 26, KTH, Stockholm, 15:00 (English)
Opponent
Supervisors
Note
QC 20100730Available from: 2009-12-08 Created: 2009-12-08 Last updated: 2010-07-30Bibliographically approved

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