When Action Plans Yield No Actions: Challenges of ImplementingNon-Revenue Water Reduction Strategies in an Urban Water Utilityin Uganda
(English)Manuscript (preprint) (Other academic)
The classical approach to water loss management in a piped water supply system is to gain anunderstanding of the underlying factors contributing to losses, both physical and non-physical,within the system, and there after to formulate and implement strategies and actions aimed attackling these underlying causes. However, undertaking extensive root-cause analysis, and generating detailed Action Plans as an output of this process, does not in itself guaranteeeffective redress in the face of high system losses, nor do detailed Action Plans automatically translate into effective remedial actions. Based on experiences within a real-life organization, this paper explores the challenge of moving from planning to action and from problem analysis to theeffective implementation of identified solutions, and a number of prerequisites to achieving this end are proposed.
Non-revenue water reduction, Action plans, Water loss management, Urban water supply systems, Performance improvement initiatives
IdentifiersURN: urn:nbn:se:kth:diva-11917OAI: oai:DiVA.org:kth-11917DiVA: diva2:289667
QC 201007232010-01-252010-01-252010-07-23Bibliographically approved