Air Traffic Management and Future Technology: The Views of the Controllers
2006 (English)In: Human Factors and Aerospace Safety, ISSN 1468-9456, Vol. 6, no 1, 1-16 p.Article in journal (Refereed) Published
Technological innovations have the potential to resolve airspace capacity problems and improve communications, but will undoubtedly change the routines and work content of humans in the system. This study examines what the introduction of new technologies will mean to air traffic controllers in terms of their future roles and areas of responsibility. To complement earlier simulation work, exploratory interviews were conducted with 22 European air traffic controllers. Results show that most controllers have a positive view on new technology such as automatic dependent surveillance-broadcast and cockpit displays of traffic information, but emphasize the need for supporting procedures, training and a user-centered design process. Respondents also highlighted the importance of retaining voice communication because of its effortless handling.
Place, publisher, year, edition, pages
2006. Vol. 6, no 1, 1-16 p.
Aviation; Operations and Traffic Management; Safety and Human Factors
Production Engineering, Human Work Science and Ergonomics Computer and Information Science
IdentifiersURN: urn:nbn:se:kth:diva-12327OAI: oai:DiVA.org:kth-12327DiVA: diva2:309699
QC 201004082010-04-082010-04-082011-02-07Bibliographically approved